What MineRooms stands for
One stay, shared context
The booking, the room and the guest folio give reception, housekeeping and food service a common starting point.
A view for each team
Guests use their own account; staff work from the front desk, a phone or the kitchen display, within their role and house.
A platform you can adapt
Drupal modules, a hotel theme and clear provider boundaries leave room for your policies, branding and integrations.
One hotel application, from room choice to room readiness
A stay crosses several teams. The guest needs room information and a simple way to book and pay; reception needs the booking, the room state and the folio; housekeeping needs the room task; the kitchen needs the order queue; managers need the day’s figures. MineRooms brings those views into one Drupal application.
Each team works under its own role and house. Walk through your own operating case on the role guides, then agree the rules and integrations your deployment needs.
View full sizeThe tools for the hotel’s working day
Room information, booking and operational views support guests and staff in their own roles.
- RoomsFind the right stayHouses, room types, dining and offers, in English and Spanish.
- BookingBook and payAvailability, extras, coupons and card or PayPal payment.
- ReceptionRun the front deskRoom board, check-in, folio, check-out and walk-ins.
- CleaningWork beside the roomPhone tasks, checklist, supplies and inspection.
- KitchenRead the order queueKitchen display, menu availability and point of sale.
- GuestReturn to the accountBookings, requests, loyalty and notifications.
- ManagementClose the dayReports, night audit, rates and staff accounts.
- DrupalAdapt the deploymentHotel modules, a shared theme and provider boundaries.
Built around the work of a hotel
Independent hotels
Review the solutionStart with the guest site and the front desk, then choose the operational pieces your property needs.
Hotels with housekeeping and F&B
Read the user guideReview the hand-off between reception, room cleaning and food service against a real example from your day.
Groups with several houses
See the architectureMap each house’s rooms, rates and staff access before choosing the deployment and reporting scope.
Agencies delivering hotel systems
Working with WeebPalUse the platform as a starting point for your client’s brand, policies and integrations, with a clear fit report.
From choosing a room to preparing the next stay
The operating journey to agree and verify for your hotel deployment. The role guides show each team’s part.
Choose the stay
Browse the houses and room types; choose dates, guests and the room that fits.
Book and pay
Enter the guest details and extras, then pay by card or PayPal, or pay at the hotel.
Prepare the arrival
Review the day’s arrivals, the guest profile and the booking at the front desk.
Check in
Assign a clean room, take the deposit and record the staying guests.
Serve the guest
Room-service orders reach the kitchen display and are charged to the guest folio.
Keep the folio right
Record charges, part payments, transfers and refunds against the stay.
Check out
Settle the balance, print the receipt and release the room to housekeeping.
Prepare the room
Housekeeping works through the checklist on a phone; a supervisor inspects the room.
Close the day
Review pending actions, close the business date and hand over the shift.
Know which room comes next
Reception starts from the room state and the booking. The Room board shows every room by floor and status, and opens each room’s guest and stay. From the booking, the desk checks guests in, keeps the folio and checks them out.
- Room board with available, occupied, hold, cleaning and maintenance states
- Check-in that only offers clean rooms of the booked type, with deposits
- Guest folio with charges, part and split payments, transfers, adjustments and refunds
- Amend a stay, move room, late check-out and early departure with configured fees
View full sizeThe task stays beside the room
Housekeeping works from a phone. Each room task opens its checklist, and the same screen records minibar use, amenities and found items. The task list stays readable when the connection drops, and new assignments can arrive as phone notifications.
- Task list by floor, status and priority, with the room checklist
- Minibar and amenity use recorded from the room task
- Issue reports that become maintenance work orders
- Supervisor inspection with approve or re-clean
View full sizeRead the order queue at a glance
The kitchen display separates new, preparing and ready orders. Each ticket shows the room or table, the dishes and kitchen notes, with the next action; dishes that cannot be made are rejected with a reason the guest can read.
- Room-service and point-of-sale orders in one queue
- Order sound, search and printable tickets
- Menu availability by venue for the day
- Delivered room-service orders charged to the guest folio
View full sizeWhat guests and staff see
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View full sizeLive demo
Each demo is a working copy of MineRooms with sample data, open for you to try.
A booking page and a hotel workflow
The difference is the work after a room has been chosen. This is a scope comparison, not a comparison with a named vendor.
| Standalone booking-page scope | MineRooms scope | |
|---|---|---|
| Starting point | The guest chooses a room and date | Guest choice plus the hotel’s operational views |
| After booking | Confirmation is the end of the page flow | Arrival, room assignment, service and departure are part of the scope |
| Who works in it | Primarily the visitor | Guest, reception, housekeeping, kitchen and content roles |
| Room readiness | Handled in a separate process | Room Board and housekeeping views can be reviewed together |
| Hotel rules | Built into the booking flow | Specified across inventory, staff access, folio and providers |
| Deployment fit | Website content and checkout | Content, operations, integrations and acceptance |
What stays in the platform, and what is yours
Keep the hotel’s policies and provider choices visible in the deployment scope. The Drupal application provides modules, services and a theme to build on.
A MineRooms deployment
Your systemsPayment gateways, OTA channels, accounting, communications and selected AI providers
Provider contracts and integrations
Your hotel layerYour brand, room inventory, rates, staff access, operating policies and connected providers
Custom modules, theme and configuration
Platform coreDrupal, Commerce, the MineRooms hotel modules and the shared site theme
In the current edition
- Public houses, rooms, dining, offers and journal pages in English and Spanish
- Direct booking with extras, coupons and day rooms; card (Stripe) and PayPal payments and refunds, tested with sandbox accounts
- Guest account: bookings, folio, orders, pre-check-in, cancellation requests, loyalty, invoices, reviews and privacy requests
- Front desk: Room board, check-in and check-out, folio, walk-ins, hourly stays, guest profiles and shift handover
- Housekeeping and maintenance on a phone, with inspection, minibar, lost and found, offline tasks and push notifications
- Kitchen display, menu availability, point of sale and room QR menus
- Management: reports, night audit, rates, promotions, groups, events, campaigns, loyalty, staff accounts, activity log, two-step sign-in and site monitoring
Built and verified for your deployment
- Your brand, public content, houses, room inventory and policies
- Staff roles and house access for your organisation
- Your live Stripe and PayPal accounts, and the refund approval rules
- Channel manager and OTA connections, room and rate mapping
- AI, SMS, document reading, guest registration and e-invoice providers
- Data migration, acceptance, pilot and operational handover
How a hotel deployment runs
Begin with the people and the operating case, then turn the fit report into a concrete delivery plan.
From the sample installation to the agreed hotel scope
- DiscoverWalk through the sample site with the people who do the work.Your hotel use cases
- Fit reportList existing capability, configuration and development.Agreed scope
- PrototypeShow your brand, inventory and key workflow on staging.Reviewable screens
- BuildImplement the selected rules, role access and integrations.Working increments
- AcceptanceCheck saved results, permissions and provider outcomes.Recorded results
- Pilot & handoverRun the agreed pilot and transfer code, access and documentation.Operating handover
Define the handover before launch
These are the decisions and deliverables to record in the project scope. Pricing, hosting, support and warranty are agreed separately.
- Inventory and policies Room capacity, booking times, day-use overlap, taxes and cancellation rules.
- People and access Staff roles, property scope, privileged actions and guest-record ownership.
- Provider results Payment callbacks, refunds, OTA synchronisation and AI review behaviour.
- Migration and content Room and guest data, public content, redirects and opening balances.
- Acceptance and pilot The agreed scenarios, expected results, recorded tests and launch decision.
- Operations and support Hosting, backup/restore, access, support and commercial terms in the agreement.
Start with a real moment in the hotel day
Find today’s arrival, assign a clean room and take the deposit before handing over the key.
An arrivalFront deskRoom board, check-in and folio Open the room task, work through the checklist and record the minibar before marking the room cleaned.
A room to prepareHousekeepingPhone tasks and room checklist Follow a room-service order from the guest’s QR menu to the kitchen display and the guest folio.
A food requestFood serviceRoom QR menu and kitchen display
Questions about MineRooms
Is MineRooms a booking website or a hotel application?
Both. The same application runs the public website and booking, the guest account and the hotel’s own work: front desk, housekeeping, kitchen and management. A deployment review connects those parts to your hotel’s operating process.
Can our team try it first?
Yes. Open the live demo, read the user guide and the presentation, then walk through your own example: an arrival, a room to clean, a room-service order and a departure. The fit report records what is available and what your deployment needs.
Are online payments connected?
Guests can pay by card through Stripe or with PayPal at checkout; the reservation is confirmed once the provider confirms the payment, and refunds go back through the provider. This is tested with sandbox accounts; going live needs the hotel’s own live keys and a short pilot. Reception also records cash, card-terminal and other counter payments against the folio.
Can housekeeping use a phone?
Yes. Housekeeping staff work from a phone: task list, room checklist, minibar and amenities, found items and issue reports. The task list stays readable offline, and new assignments can arrive as phone notifications. Supervisors and managers inspect rooms and assign tasks.
Can we offer day rooms as well as overnight stays?
Yes. Guests book day rooms by arrival time and duration on the website, and reception checks hourly stays in, extends and checks them out. Hourly and overnight stays share the same room inventory.
Which services need an outside account?
Channel manager and OTA connections, AI suggestions, SMS, document reading, guest registration and e-invoices each need the hotel’s provider account. Their screens and settings are in place; each provider is connected and tested in the deployment.
Can we bring our brand and existing systems?
The site is built with Drupal modules, configuration and a custom theme. Branding, content, data mapping and integrations are scoped in the fit report, then built and tested for the chosen deployment.
What comes with the project handover?
Agree the deliverables before development: application and deployment code, configuration, data-migration records, role guides, acceptance results and operating documentation. Hosting, support, pricing and warranty are terms to confirm in the contract.
A guide for each part of the hotel
Step by step, with the current screens of each role. The site runs in English and Spanish.
Hotel tools
Walk through MineRooms with your hotel team
Bring an arrival, a room-cleaning case and a food order. Walk through them with the role guides, then record the fit, the policy decisions and the work for your deployment.