Housekeeping and inspection

From check-out to a room that can be sold again

  • A room waiting for cleaning
  • Housekeeping staff in the house
  • A supervisor flag for inspections
Housekeeping

Stock and minibar

Manager

Stock and minibar

1Step 1 of 12

  1. Items, stock and the minibar of each room are kept in Inventory; every movement goes on the ledger.

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Assign the task

Manager

Assign the task

2Step 2 of 12

  1. A check-out creates a cleaning task by itself; a task can also be created by hand.
  2. Assign it to someone working in that house.

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My Tasks

Housekeeping

My Tasks

3Step 3 of 12

  1. Housekeeping works on a phone: the list opens at sign-in, filtered by floor, status and priority.

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The room

Housekeeping

The room

4Step 4 of 12

  1. Open the room to see the task and start cleaning.

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Checklist

Housekeeping

Checklist

5Step 5 of 12

  1. Tick each item of the checklist as it is done.

A phone that loses its connection keeps the actions and sends them when it is back.

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Minibar

Housekeeping

Minibar

6Step 6 of 12

  1. Record what was used: the quantities leave the room's stock and reach the folio when charged.

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A lost item

Housekeeping

A lost item

7Step 7 of 12

  1. Report what was found, where and by whom; the item enters the lost and found register.

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Mark cleaned

Housekeeping

Mark cleaned

8Step 8 of 12

  1. With the list complete, mark the room cleaned. It now waits for inspection.

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Rooms to inspect

Housekeeping

Rooms to inspect

9Step 9 of 12

  1. The supervisor sees the cleaned rooms on Room Inspection.

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Approve

Housekeeping

Approve

10Step 10 of 12

  1. Approve, and the room is available for sale.

A room only returns to sale after this step.

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Send back

Housekeeping

Send back

11Step 11 of 12

  1. If something is wrong, write what to redo and send it back.

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Back on the list

Housekeeping

Back on the list

12Step 12 of 12

  1. The task returns to the cleaner with the supervisor's note.

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Check

The room is approved and available again.

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