Online booking

1Step 1 of 10

1. Choose the house, the arrival, the departure, the adults and the children in the form on the home page.
2. Search opens the room types that are free for those dates.

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2Step 2 of 10

1. Each room type shows how many rooms are left and the total of the stay, taxes included.
2. Select room opens the booking with that price.

A search starts today at the earliest and covers up to 30 nights.

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3Step 3 of 10

1. When no single room holds the party, the page says so and suggests splitting the party across rooms.
2. A larger group can call the hotel; groups are booked from a rooming list by the manager.

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4Step 4 of 10

1. The room type is held for 15 minutes from here. The timer and the summary stay beside the form.
2. Enter the title, name, email, phone, country, arrival time and any special request.

When the timer ends the hold is released and the room goes back on sale.

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5Step 5 of 10

1. Add what the house offers: champagne, breakfast, airport transfer, late check-out, flowers.
2. The summary adds each choice straight away.

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6Step 6 of 10

1. Check the stay, the guest, the extras and the total.
2. A coupon code goes in the box on this step; the discount appears as a line of the summary.
3. Accept the terms to continue.

A wrong code changes nothing: the page explains why and the price stays.

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7Step 7 of 10

1. The step lists the payment methods this house accepts.
2. Pay at the hotel confirms the reservation without a payment; a card or PayPal goes to the provider's page.

Online payment has its own page in this guide.

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8Step 8 of 10

1. The reference, the dates, the room type and the amount due stay on this page.
2. It offers add to calendar, print, download receipt, pre-check-in, cancellation and Save to my account.

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9Step 9 of 10

1. The guest gets the same details by email, with a link back to the reservation.

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10Step 10 of 10

1. The same search now shows one room fewer of that type.
2. The hotel never sells more rooms than it has, whichever door the booking came through.

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