Work orders and room blocks

A fault on the floor becomes a tracked repair, and blocks the room when it must

Someone on the floor to report the fault
A manager to assign the work

Housekeeping

Report an issue

Housekeeping

1Step 1 of 9

From the phone, choose the room, describe the fault, set the priority and add a photo.

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Reported

Housekeeping

2Step 2 of 9

The report becomes a work order for the manager.

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Work Orders

Manager

3Step 3 of 9

Open Work Orders: the faults of the houses, by priority and status.

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Assign

Manager

4Step 4 of 9

Assign someone and set the order in progress.

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Resolve

Manager

5Step 5 of 9

Record how it was fixed and mark it resolved.

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Close

Manager

6Step 6 of 9

Close the order; it stays in the history of the room.

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Planned maintenance

Manager

7Step 7 of 9

A new work order can block the room for a range of dates.

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The room is blocked

Manager

8Step 8 of 9

The room is not sold for those dates, on any channel of the hotel.

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Lost & found

Manager

9Step 9 of 9

The register keeps each found item and everyone who handled it.

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Check

The work order is closed and any block ends on its date.