In-room dining by QR

Scan, order and charge to the room without signing in

A guest checked in to the room
A venue with a menu
The QR code of the room placed in the room

Guest

Codes for the rooms

Manager

1Step 1 of 8

Each room has its own code, on the page Room QR Codes.
Print them all at once or download one to place it in the room.

The codes are masked in these screens: a code gives access to the menu of its room.

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Scan the code

Guest

2Step 2 of 8

The guest scans the code with a phone and the menu of the house opens, without an account.
The header names the room the order will be charged to.

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The guest's language

Guest

3Step 3 of 8

The menu switches between English and Spanish with one tap.

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Add dishes

Guest

4Step 4 of 8

Add dishes to the order; the cart at the bottom counts them.
A dish the kitchen has switched off cannot be added.

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The cart

Guest

5Step 5 of 8

Change quantities, add a note for the kitchen and check the total.
The total will be charged to the room, nothing is paid on the phone.

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Place the order

Guest

6Step 6 of 8

The order goes straight to the kitchen and the phone follows its status.

Orders are taken during room-service hours and only for a room with a guest checked in.

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The kitchen starts

Kitchen

7Step 7 of 8

The ticket appears on the kitchen display, with its room and the note.
The cook moves it through Preparing and Ready to Delivered.

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On the folio

Manager

8Step 8 of 8

A delivered order becomes a line on the folio of the room.
The guest settles it at check-out with the rest of the stay.

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Check

The dishes reach the room and the order is a line on the folio.