Visitor
Pages
  1. Choose a room and location
  2. Find availability and review a booking
  3. Sign in and recover your password
  4. Find dining, offers and hotel support
  5. Use the room QR menu and order pages
  6. Screen reference
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Guide › Anonymous

Mine RoomsHotel operations

User guide · Anonymous

Choose a room and location

Read the room and location information before booking.

  • Have your preferred location, guest count and required amenities ready.
AnonymousStep-by-step instructions

Open the home page

Anonymous

1Step 1 of 4

The home page brings together stay dates, guests and room choices.

  1. Open the website and read Find Your Room and Featured Rooms.

Open on site ↗Full-page screenshot ↗

What you should see

The home page brings together stay dates, guests and room choices.

Visitor · Choose a room and location01

Compare room types

Anonymous

2Step 2 of 4

Compare occupancy and amenities; the final price depends on your stay dates.

  1. Open Rooms and compare names, occupancy, amenities and View details.

Open on site ↗Full-page screenshot ↗

What you should see

Compare occupancy and amenities; the final price depends on your stay dates.

Visitor · Choose a room and location02

Read a room detail

Anonymous

3Step 3 of 4

Room information and amenities help you choose before entering dates.

  1. Open Deluxe Room and read About this room and Amenities.

Open on site ↗Full-page screenshot ↗

What you should see

Room information and amenities help you choose before entering dates.

Visitor · Choose a room and location03

Read the locations

Anonymous

4Step 4 of 4

The locations list provides addresses and contact information.

  1. Open Branches and read each location and contact details.

Open on site ↗Full-page screenshot ↗

What you should see

The locations list provides addresses and contact information.

Visitor · Choose a room and location04
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All guides

Anonymous 5 guides

  1. 1Choose a room and location4 steps · Anonymous
  2. 2Find availability and review a booking5 steps · Anonymous
  3. 3Sign in and recover your password2 steps · Anonymous
  4. 4Find dining, offers and hotel support6 steps · Anonymous
  5. 5Use the room QR menu and order pages3 steps · Anonymous

Customer 3 guides

  1. 1Find your bookings, orders and notifications4 steps · Customer
  2. 2Review your profile and loyalty information2 steps · Customer
  3. 3Update your account3 steps · Customer

Content Editor 1 guide

  1. 1Prepare an Article or Basic page3 steps · Content Editor

Receptionist 5 guides

  1. 1Check room status and the calendar5 steps · Receptionist
  2. 2Find a booking and prepare check-in3 steps · Receptionist
  3. 3Prepare check-out and a walk-in stay3 steps · Receptionist
  4. 4Review a cancellation and find guest records3 steps · Receptionist
  5. 5Review room rates and hourly stays5 steps · Receptionist

Housekeeping Staff 3 guides

  1. 1Find a task and check the room checklist3 steps · Housekeeping Staff
  2. 2Find rooms awaiting inspection1 step · Housekeeping Staff
  3. 3Report a room issue2 steps · Housekeeping Staff

Kitchen Staff 1 guide

  1. 1Monitor the Kitchen Display1 step · Kitchen Staff

Manager 1 guide

  1. 1Check your Manager account and access2 steps · Manager

Administrator 8 guides

  1. 1Review rooms, bookings and reports3 steps · Administrator
  2. 2Review channels, settings and account access3 steps · Administrator
  3. 3Prepare bookings, arrivals and departures6 steps · Administrator
  4. 4Review room types, calendars and rates6 steps · Administrator
  5. 5Prepare promotions, coupons and rewards8 steps · Administrator
  6. 6Review housekeeping and maintenance work4 steps · Administrator
  7. 7Maintain venues, menus and room QR codes8 steps · Administrator
  8. 8Review accounts and shift records5 steps · Administrator
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