MineRooms kitchen display with room service orders waiting to be prepared

Product guide

MineRooms guide for kitchen staff

Handle in-room food orders on the kitchen display board: start preparing a new order, mark it ready, then mark it delivered.

An engineer reads it and replies within one business day.

System Login

Who it’s for: Kitchen Staff · Demo access: on request

Navigation: Go to the management portal login

  • Enter your Username and Password, then click Log In
  • After login you are redirected to the Kitchen Display dashboard
  • The kitchen display is your only workspace: all food orders appear here
Tip: Keep the Kitchen Display open throughout your shift.
System Login

Manage In-Room Food Orders

All guest food orders appear on the Kitchen Display in real time. Follow the workflow to prepare and deliver every order efficiently.

📋

New Order

Review incoming orders

→
👨‍🍳

Preparing

Start cooking the order

→
🚀

Deliver

Send to guest's room

Kitchen Display Board

About this screen: All incoming in-room food orders displayed as cards, organized by status and time received.

Navigation: Shown automatically after login

  • Each card shows Room, Guest, Items, Time, and Status.
  • Orders are sorted by time received; oldest items appear first.
  • Status columns: New → Preparing → Ready → Delivered.
Attention: Check this board regularly. Do not leave orders in New status.
Kitchen Display Board

Start Preparing an Order

About this screen: Accept a new order and move it from New to Preparing status.

Navigation: Kitchen Display → click Start on a New order card

  • Review the order items carefully before starting.
  • Click Start to move the order to Preparing and start the timer.
  • The guest status updates to Preparing on their account.
Tip: Click **Start** only when you are ready to cook immediately.
Start Preparing an Order

Order in Preparation

About this screen: Orders that are currently being prepared in the kitchen.

Navigation: Kitchen Display → Preparing column

  • The order stays in Preparing while cooking.
  • The Elapsed time counter is visible on each card.
  • Click Mark as Ready once all items are complete.
Note: Prioritize the oldest orders first.
Order in Preparation

Mark as Ready

About this screen: Mark the food as ready for delivery to the guest's room.

Navigation: Kitchen Display → Preparing order → Mark as Ready

  • Verify that all items are plated and complete.
  • Click Mark as Ready to move the order to Ready.
  • The guest status updates to Ready on their account.
Tip: Deliver the order promptly after you mark it Ready.
Mark as Ready

Mark as Delivered

About this screen: Confirm that the food order has been delivered to the guest's room.

Navigation: Kitchen Display → Ready order → Mark as Delivered

  • After delivery, return and update the order.
  • Click Mark as Delivered to move the order to Delivered.
  • The guest receives a notification, and the order is added to the room bill.
Note: Mark the order as delivered immediately for accurate billing.
Mark as Delivered

My Account

About this screen: Your personal account options, accessible from the top-right corner of the management interface.

Navigation: Click your name or avatar (top-right corner)

  • My Profile: Update your name and email address.
  • Change Password: Update your login credentials.
  • Log Out: End your session securely.
Important: Always click Log Out at the end of your shift, especially on shared devices.
My Account

Running MineRooms in your own organisation

Names, prices and plans on these screens are set up differently for each deployment. We deploy MineRooms on your domain and adapt it to how you work, and you receive the running system and its source code.

See the platform running with your case on it

Tell us your use case and roughly how many users. We set your case up on the version in production and go through it with you one role at a time, before anything is signed.