Housekeeping
Pages
  1. Find a task and check the room checklist
  2. Find rooms awaiting inspection
  3. Report a room issue
  4. Screen reference
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Guide › Housekeeping Staff

Mine RoomsHotel operations

User guide · Housekeeping Staff

Report a room issue

Provide enough information for the responsible person to identify the room and urgency.

  • Have the room number, description, priority and relevant photos ready.
  • Sign in with the correct role and check the account name in the menu.
Housekeeping StaffStep-by-step instructions

Check the room being serviced

Housekeeping Staff

1Step 1 of 2

Check the information on this screen before continuing.

  1. Open the task on your phone; check room number and task before reporting an issue.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The report will refer to the room being handled.

Housekeeping · Report a room issue01

Complete Report Issue

Housekeeping Staff

2Step 2 of 2

Check the information on this screen before continuing.

  1. Choose Room and enter Description, Priority and any Photos; check the details before Submit Report.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

After submission, read the response; if it fails, retain the details and inform the responsible person.

Housekeeping · Report a room issue02
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