MineRooms

Hotel Management & Booking Platform

MineRooms is a hotel booking and operations platform connecting guest booking flow with front-desk, housekeeping, kitchen, and admin workflows.

The system links public reservations with day-to-day hotel execution: room board, booking lifecycle, in-room ordering, operational tasks, and reporting.

Want to see how it was rolled out for a working property? Read the build: MineRooms case study.

Common questions about licensing, self-hosting, source code and the warranty are answered on our FAQ page.

Key features

Reactive booking board and room availability control
Public booking journey from search to confirmation
Front-desk room board for check-in, checkout, and room status updates
Booking calendar, hourly booking, and walk-in handling
Guest portal for profile, bookings, and stay history
In-room ordering flow with cart, order placement, and status tracking
Kitchen display workflow from new ticket to ready and delivered
Housekeeping task board with cleaning and inspection states
Channel management and rate parity control
Admin operations for reports, promotions, coupons, and loyalty settings
Night audit and shift handover workflows
Room QR and restaurant operation management
Staff portal with role-based access across reception, kitchen, housekeeping, and admin

Use cases

Independent Hotels

Run reservations and core front-desk operations in one platform.

Hotel Groups

Coordinate booking and operations workflows across branches.

Hotels with F&B Service

Handle in-room ordering, kitchen processing, and delivery updates.

The public booking site leads with a branch, date and occupancy search, so a visitor checks live availability and sees the direct rate before scrolling.
Room search filters every room type across all branches by price and availability, showing size, occupancy and amenities on each card for comparison.
Checkout collects guest and identity details beside a live summary of nights, room charge, service fee and tax, and takes cash, card or e-wallet payment.
A multi-property storefront presents each hotel in the group with its room count and location, all of them booking through the same direct engine.
The signed-in guest portal gathers the next stay, loyalty balance, open room-service orders and lifetime nights onto one screen, with pre-checkin one tap away.
The loyalty dashboard shows a member's point balance, progress towards the next tier and the rewards those points can be redeemed against.
Online pre-checkin takes the identity document and arrival time the law requires, then issues a QR code that collects the key without queueing at the desk.
The front desk room board lays out every room by floor with its occupancy and cleaning state, above the day's arrivals and departures and their balances.
The reservations desk lists every booking with its reference, branch, source, dates and status, and puts the next action to take on each row.
Walk-in check-in picks a free room off tonight's availability, takes the guest's details and settles the charge with change calculated at the counter.
An hourly timeline shows day-use bookings as blocks against each room, so a room can be sold more than once in a day without ever being double-booked.
The housekeeping app gives an attendant their room queue on a phone, with the checklist for each clean and the reason the room needs service.
Room inspection walks a supervisor through a pass or fail on each item, then either releases the room for sale or sends it back to cleaning.
Maintenance work orders rank reported faults by priority with the room, the assignee and the response clock, so anything overdue surfaces on its own.
A QR menu opened from the room lets a guest order room service by category without installing an app, charging it straight to the room folio.
The kitchen display board moves each order ticket through new, preparing and ready, with elapsed time marking the one that has run overdue.
Folios show what each in-house guest has charged against their room, what has been paid and what is still outstanding ahead of checkout.
Guest profiles rank the directory by lifetime value and tier, opening onto one guest's stay history, contact details and stated preferences.
The night audit steps through posting room charges, catching no-shows and reconciling payments before the business date is closed and locked.
The reports dashboard sets occupancy, average rate and revenue per room against last month, then breaks revenue down by branch and by booking source.
AI rate suggestions propose a price per room type with a confidence score and a stated reason, running in shadow mode until a manager approves each one.
Property settings hold the hotel identity, its branches, tax rules, payment gateways and the storefront theme in a single configuration screen.

Tech stack

  • Drupal 11
  • Vue.js 3
  • Server-Sent Events
  • PHP 8.3
  • MySQL
  • Docker

Product guides

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