Admin
Pages
  1. Review rooms, bookings and reports
  2. Review channels, settings and account access
  3. Prepare bookings, arrivals and departures
  4. Review room types, calendars and rates
  5. Prepare promotions, coupons and rewards
  6. Review housekeeping and maintenance work
  7. Maintain venues, menus and room QR codes
  8. Review accounts and shift records
  9. Screen reference
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Guide › Administrator

Mine RoomsHotel operations

User guide · Administrator

Review room types, calendars and rates

Check inventory against room type, dates and the price matrix.

  • Have the room type, location, date range and approved rates ready.
  • Sign in with the correct role and check the account name in the menu.
AdministratorStep-by-step instructions

Read Room Types

Administrator

1Step 1 of 6

Room Types shows the room types currently in the system.

  1. Check the room type and its details before using it in a booking.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The correct room type is identified.

Admin · Review room types, calendars and rates01

Read Calendar

Administrator

2Step 2 of 6

Check the information on this screen before continuing.

  1. Check date range, rooms and displayed bookings.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You know which dates and rooms need attention.

Admin · Review room types, calendars and rates02

Read Pricing Matrix

Administrator

3Step 3 of 6

Check the information on this screen before continuing.

  1. Compare room type, branch and rates.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The matrix belongs to the correct room type and branch.

Admin · Review room types, calendars and rates03

Prepare a new matrix

Administrator

4Step 4 of 6

Add Pricing Matrix prepares rate configuration for a room type and branch.

  1. Choose room type and branch; enter the required rates.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

After Save, reopen the matrix and check saved rates.

Admin · Review room types, calendars and rates04

Edit an existing matrix

Administrator

5Step 5 of 6

Edit Pricing Matrix opens an existing rate configuration.

  1. Check the record being edited before changing rates.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

After Save, compare the record and rates.

Admin · Review room types, calendars and rates05

Read Hourly Bookings

Administrator

6Step 6 of 6

Hourly Bookings brings together hourly stays.

  1. Check room, duration and stay state.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

Hourly stays are distinguished from overnight bookings.

Admin · Review room types, calendars and rates06
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Anonymous 5 guides

  1. 1Choose a room and location4 steps · Anonymous
  2. 2Find availability and review a booking5 steps · Anonymous
  3. 3Sign in and recover your password2 steps · Anonymous
  4. 4Find dining, offers and hotel support6 steps · Anonymous
  5. 5Use the room QR menu and order pages3 steps · Anonymous

Customer 3 guides

  1. 1Find your bookings, orders and notifications4 steps · Customer
  2. 2Review your profile and loyalty information2 steps · Customer
  3. 3Update your account3 steps · Customer

Content Editor 1 guide

  1. 1Prepare an Article or Basic page3 steps · Content Editor

Receptionist 5 guides

  1. 1Check room status and the calendar5 steps · Receptionist
  2. 2Find a booking and prepare check-in3 steps · Receptionist
  3. 3Prepare check-out and a walk-in stay3 steps · Receptionist
  4. 4Review a cancellation and find guest records3 steps · Receptionist
  5. 5Review room rates and hourly stays5 steps · Receptionist

Housekeeping Staff 3 guides

  1. 1Find a task and check the room checklist3 steps · Housekeeping Staff
  2. 2Find rooms awaiting inspection1 step · Housekeeping Staff
  3. 3Report a room issue2 steps · Housekeeping Staff

Kitchen Staff 1 guide

  1. 1Monitor the Kitchen Display1 step · Kitchen Staff

Manager 1 guide

  1. 1Check your Manager account and access2 steps · Manager

Administrator 8 guides

  1. 1Review rooms, bookings and reports3 steps · Administrator
  2. 2Review channels, settings and account access3 steps · Administrator
  3. 3Prepare bookings, arrivals and departures6 steps · Administrator
  4. 4Review room types, calendars and rates6 steps · Administrator
  5. 5Prepare promotions, coupons and rewards8 steps · Administrator
  6. 6Review housekeeping and maintenance work4 steps · Administrator
  7. 7Maintain venues, menus and room QR codes8 steps · Administrator
  8. 8Review accounts and shift records5 steps · Administrator
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