Admin
Pages
  1. Review rooms, bookings and reports
  2. Review channels, settings and account access
  3. Prepare bookings, arrivals and departures
  4. Review room types, calendars and rates
  5. Prepare promotions, coupons and rewards
  6. Review housekeeping and maintenance work
  7. Maintain venues, menus and room QR codes
  8. Review accounts and shift records
  9. Screen reference
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Guide › Administrator

Mine RoomsHotel operations

User guide · Administrator

Review housekeeping and maintenance work

Go from tasks and Inspection to the Work Orders needing attention.

  • Identify the room, task or issue to follow up and the person responsible.
  • Sign in with the correct role and check the account name in the menu.
AdministratorStep-by-step instructions

Read Task Board

Administrator

1Step 1 of 4

Check the information on this screen before continuing.

  1. Check rooms and task state; choose a task to view.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The task belongs to the correct room.

Admin · Review housekeeping and maintenance work01

Read Inspection

Administrator

2Step 2 of 4

Check the information on this screen before continuing.

  1. Check the list of rooms awaiting inspection.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

Rooms needing Inspection are identified.

Admin · Review housekeeping and maintenance work02

Read Work Orders

Administrator

3Step 3 of 4

Work Orders lists maintenance jobs to follow up.

  1. Open the list and check room, description and job state.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You know which work needs following up.

Admin · Review housekeeping and maintenance work03

Open Create Work Order

Administrator

4Step 4 of 4

Create Work Order prepares a job linked to a room.

  1. Choose the room and complete the job details in the form; check before submitting.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

After creation, find the new record and check its saved details.

Admin · Review housekeeping and maintenance work04
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  1. 1Choose a room and location4 steps · Anonymous
  2. 2Find availability and review a booking5 steps · Anonymous
  3. 3Sign in and recover your password2 steps · Anonymous
  4. 4Find dining, offers and hotel support6 steps · Anonymous
  5. 5Use the room QR menu and order pages3 steps · Anonymous

Customer 3 guides

  1. 1Find your bookings, orders and notifications4 steps · Customer
  2. 2Review your profile and loyalty information2 steps · Customer
  3. 3Update your account3 steps · Customer

Content Editor 1 guide

  1. 1Prepare an Article or Basic page3 steps · Content Editor

Receptionist 5 guides

  1. 1Check room status and the calendar5 steps · Receptionist
  2. 2Find a booking and prepare check-in3 steps · Receptionist
  3. 3Prepare check-out and a walk-in stay3 steps · Receptionist
  4. 4Review a cancellation and find guest records3 steps · Receptionist
  5. 5Review room rates and hourly stays5 steps · Receptionist

Housekeeping Staff 3 guides

  1. 1Find a task and check the room checklist3 steps · Housekeeping Staff
  2. 2Find rooms awaiting inspection1 step · Housekeeping Staff
  3. 3Report a room issue2 steps · Housekeeping Staff

Kitchen Staff 1 guide

  1. 1Monitor the Kitchen Display1 step · Kitchen Staff

Manager 1 guide

  1. 1Check your Manager account and access2 steps · Manager

Administrator 8 guides

  1. 1Review rooms, bookings and reports3 steps · Administrator
  2. 2Review channels, settings and account access3 steps · Administrator
  3. 3Prepare bookings, arrivals and departures6 steps · Administrator
  4. 4Review room types, calendars and rates6 steps · Administrator
  5. 5Prepare promotions, coupons and rewards8 steps · Administrator
  6. 6Review housekeeping and maintenance work4 steps · Administrator
  7. 7Maintain venues, menus and room QR codes8 steps · Administrator
  8. 8Review accounts and shift records5 steps · Administrator
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