MineRooms rooms page with room cards for deluxe, family and standard rooms, each with its guests, amenities and a Book Now button

Product guide

MineRooms guide for visitors

Compare branches and rooms, search availability for your dates, confirm a booking, and see the hotel restaurants and their menus.

An engineer reads it and replies within one business day.

Homepage & Navigation

About this screen: Public home page with booking, featured rooms, and key services.

Navigation: Open the homepage

  • Click BOOK NOW to start a reservation.
  • Check Featured Rooms for room types and pricing.
  • Use the Footer links for Rooms, About, Branches, Contact, and FAQ.
Tip: BOOK NOW starts a reservation.
Homepage & Navigation

Our Branches

About this screen: A list of Mine Rooms branches with location details and map access.

Navigation: Top menu → BRANCHES

  • Each branch card shows the branch name, address, and contact info.
  • Click a branch card to open the full branch detail and available rooms.
  • Use the interactive map to find the nearest branch.
Note: Room availability and pricing can vary by branch. Confirm the branch before booking.
Our Branches

Branch Detail

About this screen: Full details for a selected branch, including address, contact details, operating hours, and available room types.

Navigation: BRANCHES → Select a branch

  • View the branch's full address and phone number.
  • Check which room types are available at this location.
  • Click Book Now on the branch page to pre-select this location.
Tip: Book from the branch detail page to filter availability to that branch.
Branch Detail

Rooms Listing

About this screen: All available room types with pricing and key features.

Navigation: Top menu → ROOMS

  • Room cards show the name, price, capacity, and key amenities.
  • Click VIEW DETAILS on any room card to open the full description and photos.
  • The guide covers Deluxe Room, Family Room, Standard Room, and Executive Suite.
Note: Base rates only; final price depends on dates and promotions.
Rooms Listing

Room Detail

About this screen: Room details, gallery, amenities, and booking widget.

Navigation: ROOMS → VIEW DETAILS on any room

  • Browse the photo gallery.
  • Read the description and amenities.
  • Use Book Now to select dates.
  • Check capacity and bed type before booking.
Tip: The widget pre-selects this room type.
Room Detail

Reserve Your Room

Search availability, enter your details, then confirm your booking.

🔍

Step 1: Search

Pick dates & location

→
📋

Step 2: Info & Pay

Select room & guest details

→
✅

Step 3: Confirm

Review & submit booking

Step 1: Search Availability

About this screen: Search rooms by date, guest count, and branch.

Navigation: Click BOOK NOW (header) or HOME → Search widget

  • Select Check-in and Check-out dates.
  • Enter the guest count and choose a branch if needed.
  • Click Search to see available rooms for your dates.
Note: Only rooms available for the full date range appear.
Step 1: Search Availability

Step 2: Select Room & Enter Info

About this screen: Choose a room, enter guest details, and select payment.

Navigation: After Step 1 → Step 2 shown automatically

  • Click a room to highlight it.
  • Fill in Full Name, Email, and Phone.
  • Enter a Coupon Code if needed, then click APPLY.
  • Choose Cash, Card, or MoMo, then click CONTINUE →.
Tip: Apply the coupon before you click **CONTINUE**.
Step 2: Select Room & Enter Info

Step 3: Confirm Booking

About this screen: Review your booking summary before submitting.

Navigation: After Step 2 → Step 3 automatically displayed

  • Review the Room type, Dates, Guest name, and Total price.
  • Verify the payment method from Step 2.
  • Click ← BACK to edit or CONFIRM BOOKING to finish.
Important: Double-check details before submitting.
Step 3: Confirm Booking

Booking Confirmation

About this screen: Your confirmation page and booking reference.

Navigation: After Step 3 Confirm → Confirmation page shown automatically

  • Save the Booking Reference Number for check-in.
  • A confirmation email is sent to you.
  • Status starts as Pending until confirmed.
  • Click VIEW MY BOOKINGS to track it later.
Tip: Track it in **My Account → Bookings**.
Booking Confirmation

Restaurants & Hotel Dining

Discover the on-site restaurants and review their menus before your stay.

🍽️

Browse

Find hotel restaurants

→
📖

View Menu

Browse food & drink items

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🛎️

Order In-Room

Order via your guest account

Restaurants

About this screen: A listing of all restaurants operated by Mine Rooms hotels.

Navigation: Top menu → RESTAURANTS

  • Each restaurant card shows: name, cuisine type, branch location, and a thumbnail
  • Click a restaurant card to view its full menu
  • Restaurants are tied to specific branches, so check the branch tag on each card
Note: In-room food ordering is available after you log in as a registered guest during your stay.
Restaurants

View Restaurant Menu

About this screen: The full food and drink menu for a specific restaurant.

Navigation: RESTAURANTS → Click a restaurant → VIEW MENU

  • Menu items are grouped by category (appetizers, mains, desserts, drinks)
  • Each item shows: name, description, and price
  • Logged-in guests can click Add to Cart to place in-room orders
Tip: Log in as a customer to order food.
View Restaurant Menu

About, FAQ & Contact

Learn more about Mine Rooms, find answers to common questions, or get in touch with our team.

🏨

About Us

Our story & values

→
❓

FAQ

Common guest questions

→
📬

Contact

Reach our support team

About Us

About this screen: Mine Rooms' brand story, mission, and hotel philosophy.

Navigation: Top menu → ABOUT

  • Read about the hotel's founding story and hospitality vision
  • Learn about the team and service standards
  • Discover the locations and expansion plans
Note: The About Us page is informational and does not require a login to access.
About Us

FAQ

About this screen: Frequently asked questions covering bookings, check-in/out, payments, and hotel policies.

Navigation: Footer → FAQ

  • Questions are organized by topic (Booking, Check-in, Payments, Amenities)
  • Click a question to expand and read the full answer
  • If your question isn't listed, use the Contact page to reach support
Tip: Check the FAQ before contacting support, since most common questions about cancellation and check-in policies are answered here.
FAQ

Contact Us

About this screen: A contact form and hotel contact information for reaching the Mine Rooms support team.

Navigation: Top menu → CONTACT

  • Fill in: Your Name, Email, Message then click Send
  • Find the hotel's phone number, email address, and physical address
  • View the embedded map for directions
Note: Response times are typically within 1 business day. For urgent matters, call the hotel directly.
Contact Us

Terms & Conditions

About this screen: The hotel's full terms of service, including booking policies, cancellation rules, and guest responsibilities.

Navigation: Footer → Terms & Conditions

  • Read the Cancellation Policy to understand refund eligibility timelines
  • Review Check-in / Check-out times and late checkout conditions
  • Understand guest liability and property damage policies
Important: By booking, guests agree to these Terms & Conditions.
Terms & Conditions

Login & Password Recovery

Sign in to your Mine Rooms account to manage bookings, order in-room dining, and track loyalty rewards.

🔑

Login

Access your account

→
🔄

Reset Password

Recover account access

Login

About this screen: Log in to your existing Mine Rooms customer account.

Navigation: Top menu → LOGIN

  • Enter your Username and Password, then click Log In
  • Use Forgot Password? to recover your credentials
  • New visitors: click Create Account to register
Tip: After login, you go to your Dashboard for bookings, orders, and loyalty.
Login

Reset Password

About this screen: Recover access to your account by resetting your password via email.

Navigation: Login page → Forgot Password?

  • Enter your registered email address
  • Click Submit: reset link sent to your inbox
  • Check email and click link to set new password
  • Return to Login page and sign in with new password
Note: Reset link expires after 24 hours. Check spam folder.
Reset Password

Running MineRooms in your own organisation

Names, prices and plans on these screens are set up differently for each deployment. We deploy MineRooms on your domain and adapt it to how you work, and you receive the running system and its source code.

See the platform running with your case on it

Tell us your use case and roughly how many users. We set your case up on the version in production and go through it with you one role at a time, before anything is signed.