For housekeeping: room turnaround

Who it’s for: Housekeeping Staff · Demo access: on request

Navigation: Go to the management portal login

• Enter your Username and Password, then click Log In
• After login you are redirected to the Housekeeping Task Board
• The task board is your complete workspace: all your room cleaning tasks appear here

What it shows: Your complete list of housekeeping tasks, including every room assigned to you across all statuses.

Navigation: Shown automatically after login

• Each card shows Room, Type, Floor, Status, and Time since checkout.
• The board is organized by status: Pending · Cleaning · Cleaned · Inspected.
• Tasks are sorted by priority, so check-ins today appear first.

What it shows: Rooms that need cleaning, including recently checked-out rooms and rooms scheduled for cleaning.

Navigation: Task Board → Pending column

• Pending rooms are vacated and ready for cleaning.
• Each card shows the room, checkout time, and next check-in if scheduled.
• Click Start Cleaning on any task card to begin work.

What you can do: Begin the cleaning process for a room and move the task from Pending to Cleaning.

Navigation: Task Board → Pending task card → Start Cleaning

• Go to the room and click Start Cleaning.
• The task moves to the Cleaning column with a timer.
• The room status updates to Cleaning on the Room Board.

What it shows: Tasks currently being cleaned, meaning the rooms you are working on right now.

Navigation: Task Board → Cleaning column

• The room stays in Cleaning while you work.
• Follow the checklist: bed, linens, bathroom, amenities, and vacuum.
• Click Mark as Complete once the room is fully cleaned.

What you can do: Mark the physical cleaning as finished and prepare for the final "Make Cleaned" step.

Navigation: Task Board → Cleaning task card → Mark as Complete

• Confirm that bed, bathroom, and amenities are done.
• Click Mark as Complete to wait for Make Cleaned confirmation.
• The cleaning time is recorded for performance tracking.

What you can do: Mark the room as cleaned in the system and confirm it is ready for inspection.

Navigation: Task Board → completed cleaning task → Make Cleaned

• Click Make Cleaned to update the room status to Cleaned.
• The task moves to the Cleaned column and becomes visible to the receptionist.
• The supervisor or inspector can now review the room.

What it shows: The task board after a room has been marked as cleaned and is waiting for final inspection confirmation.

Navigation: Task Board → Cleaned column

• The card shows Cleaned status with a timestamp.
• The supervisor receives a notification to inspect.
• After inspection passes, the room is marked Available on the Room Board.

What you can do: Inspect the cleaned room and confirm that it meets quality standards.

Navigation: Task Board → Cleaned task → Inspect

• Inspect: Linen, Bathroom, Amenities, Floor, and Odour.
• Pass: click Approve to make the room Available.
• Fail: click Reject to return the task to Pending.

What it shows: Your personal account options, accessible from the top-right corner of the management interface.

Navigation: Click your name or avatar (top-right corner)

• My Profile: Update your name and email address
• Change Password: Update your login credentials
• Log Out: End your session securely