Guide › Housekeeping Staff

Mine RoomsHotel operations

User guide · Housekeeping Staff

Find a task and check the room checklist

Work with the correct room and current task.

  • Use your housekeeping account and verify the room and task before starting.
  • Sign in with the correct role and check the account name in the menu.
Housekeeping StaffStep-by-step instructions

Open My Tasks

Housekeeping Staff

1Step 1 of 3

Task cards show room, status and the available assignment information.

  1. Open Task Board and use Floor and Status to find a task.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

Task cards show room, status and the available assignment information.

Housekeeping · Find a task and check the room checklist01

Read Room Detail

Housekeeping Staff

2Step 2 of 3

Check room number, task and checklist. After cleaning, reopen the task to verify its status.

  1. Open a task and inspect room number, Task and checklist before Start Cleaning.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

Check room number, task and checklist. After cleaning, reopen the task to verify its status.

Housekeeping · Find a task and check the room checklist02

Report an issue

Housekeeping Staff

3Step 3 of 3

Report the correct room, description, priority and photos; read the response after submitting.

  1. Open Report Issue and choose Room, Description, Priority and any Photos.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

Report the correct room, description, priority and photos; read the response after submitting.

Housekeeping · Find a task and check the room checklist03
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