Admin
Pages
  1. Review rooms, bookings and reports
  2. Review channels, settings and account access
  3. Prepare bookings, arrivals and departures
  4. Review room types, calendars and rates
  5. Prepare promotions, coupons and rewards
  6. Review housekeeping and maintenance work
  7. Maintain venues, menus and room QR codes
  8. Review accounts and shift records
  9. Screen reference
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Guide › Administrator

Mine RoomsHotel operations

User guide · Administrator

Prepare promotions, coupons and rewards

Prepare offers using the available records; check their conditions before use.

  • Use the offer conditions, dates and values approved by the hotel.
  • Sign in with the correct role and check the account name in the menu.
AdministratorStep-by-step instructions

Read Promotions & Coupons

Administrator

1Step 1 of 8

Promotions & Coupons brings together existing offers and codes.

  1. Read the list and choose a promotion to check.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You know the current promotions and coupons.

Admin · Prepare promotions, coupons and rewards01

Open Add promotion

Administrator

2Step 2 of 8

Add promotion prepares a new offer.

  1. Read the form fields and enter the assigned offer details.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

After Save, check the record and conditions entered.

Admin · Prepare promotions, coupons and rewards02

Check an existing promotion

Administrator

3Step 3 of 8

Edit promotion opens an existing offer’s details.

  1. Open the edit form and check conditions before changing them.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

After Save, reopen the record to check the details.

Admin · Prepare promotions, coupons and rewards03

Open Add coupon

Administrator

4Step 4 of 8

Add coupon prepares an offer code through the form fields.

  1. Enter the code and coupon details requested by the form; check its use conditions.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

After Save, find the correct code and check the record.

Admin · Prepare promotions, coupons and rewards04

Read an existing coupon

Administrator

5Step 5 of 8

The coupon detail page opens an existing code.

  1. Open the coupon you need to check and compare its code and conditions with the approved offer.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You know which record is being referenced.

Admin · Prepare promotions, coupons and rewards05

Read Loyalty Program

Administrator

6Step 6 of 8

Loyalty Program presents the programme and its displayed data.

  1. Read displayed tiers and points; compare the programme with the approved policy.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

Available information is distinguished from verified point-earning results.

Admin · Prepare promotions, coupons and rewards06

Read Rewards Catalog

Administrator

7Step 7 of 8

Rewards Catalog brings together configured rewards.

  1. Read the rewards and their configured conditions.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You know which rewards have records in the list.

Admin · Prepare promotions, coupons and rewards07

Open Add reward

Administrator

8Step 8 of 8

Add reward prepares a new reward’s details.

  1. Complete the reward form; check value and conditions before saving.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

After Save, find the reward again; redemption needs separate verification.

Admin · Prepare promotions, coupons and rewards08
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All guides

Anonymous 5 guides

  1. 1Choose a room and location4 steps · Anonymous
  2. 2Find availability and review a booking5 steps · Anonymous
  3. 3Sign in and recover your password2 steps · Anonymous
  4. 4Find dining, offers and hotel support6 steps · Anonymous
  5. 5Use the room QR menu and order pages3 steps · Anonymous

Customer 3 guides

  1. 1Find your bookings, orders and notifications4 steps · Customer
  2. 2Review your profile and loyalty information2 steps · Customer
  3. 3Update your account3 steps · Customer

Content Editor 1 guide

  1. 1Prepare an Article or Basic page3 steps · Content Editor

Receptionist 5 guides

  1. 1Check room status and the calendar5 steps · Receptionist
  2. 2Find a booking and prepare check-in3 steps · Receptionist
  3. 3Prepare check-out and a walk-in stay3 steps · Receptionist
  4. 4Review a cancellation and find guest records3 steps · Receptionist
  5. 5Review room rates and hourly stays5 steps · Receptionist

Housekeeping Staff 3 guides

  1. 1Find a task and check the room checklist3 steps · Housekeeping Staff
  2. 2Find rooms awaiting inspection1 step · Housekeeping Staff
  3. 3Report a room issue2 steps · Housekeeping Staff

Kitchen Staff 1 guide

  1. 1Monitor the Kitchen Display1 step · Kitchen Staff

Manager 1 guide

  1. 1Check your Manager account and access2 steps · Manager

Administrator 8 guides

  1. 1Review rooms, bookings and reports3 steps · Administrator
  2. 2Review channels, settings and account access3 steps · Administrator
  3. 3Prepare bookings, arrivals and departures6 steps · Administrator
  4. 4Review room types, calendars and rates6 steps · Administrator
  5. 5Prepare promotions, coupons and rewards8 steps · Administrator
  6. 6Review housekeeping and maintenance work4 steps · Administrator
  7. 7Maintain venues, menus and room QR codes8 steps · Administrator
  8. 8Review accounts and shift records5 steps · Administrator
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