SubAgent Construction · English user guide

From the stone yard to project handover.

Choose your role, prepare the records and follow each illustrated step. Interface labels match the product so you can recognise them as you work.

Choose my role →Follow a workflow

Who does what

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Accounts & systemsBusiness administration manages people and content. Technical support remains within its system scope.
Receive & manage stoneDocket · location · issue
Quote & measureCustomer · scope · revision
Production & installationAssignment · sessions · QC
Costs & collectionsLanded cost · claim · payment
Six business roles work together on the same project records.
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Customers explore & enquireThe website presents services and projects and receives enquiries.

A person may hold several business roles. Check your current permissions on My account before starting.

How work moves through the team

Six main stages; read the complete workflow to understand its handovers.

Guides for your role

Find a specific task

Choose a task to see its prerequisites, owners and results to check.

  1. 01Receive stone and lock purchase costsRecord a stone delivery, create a code for each slab received into stock, and lock purchase costs for the warehouse and accountant to track.5 steps
  2. 02Find, reserve and issue stone to the factoryFind a slab that fits the approved measure line, reserve it for the correct Project and issue it to the correct work order.7 steps
  3. 03From a customer enquiry to an agreed quotationCreate a job from the customer’s enquiry, finalise its quoting measure and record the customer’s decision under the same Project code.8 steps
  4. 04Approve the measure used for productionReview and approve the exact fabrication measure revision that the coordinator will use as the basis for production.5 steps
  5. 05Quote for a change in scopeSend a quotation for changed scope after the original is Won, and record the customer’s decision while retaining the original quotation.5 steps
  6. 06Produce, check quality and carry out reworkCarry out approved scope, record production data and have an independent person check quality before delivery.9 steps
  7. 07Retain off-cuts and reconcile a cutGive each useful off-cut its own code, and reconcile areas and costs before recording the source slab as consumed.5 steps
  8. 08Deliver, install and hand over the projectRecord delivery, installation and the actual customer outcome; close eligible visits and hand over the ready project.7 steps
  9. 09Track a subcontract package under the parent projectRecord outsourced work under the parent project, follow its outcome and allocate the cost to the correct project.6 steps
  10. 10Record shifts, approve hours and rate the dayRecord the actual working day, confirm it, then approve and lock the hours; preserve a history of corrections.6 steps
  11. 11Record costs, send claims and reconcile receiptsTrace direct costs, prepare and email payment claims, record money received and check the remaining balances.10 steps
  12. 12Reuse off-cuts, approve rewards and record paymentKeep the off-cut’s origin, reuse it on another job and follow the reward from its approved table to recorded external payment.10 steps
  13. 13Receive and resolve a warranty complaintTrace the complaint to the original job, decide coverage and retain the remedy, customer confirmation and any later reopening.5 steps
  14. 14Correct errors while preserving the source historyChoose the correction appropriate to the source record, state the reason and preserve its earlier links.7 steps

When a step is blocked

Check the account, record code, status and message before requesting help.

Help & glossary →
All guides

Visitor

Worker · Workshop and site work

Warehouse · Stock management

Supervisor · Production supervision

Coordinator · Project coordination

Accountant · Finance

Director · Business oversight

Product administrator · Business administration

Administrator · Technical support

End-to-end workflows

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