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MenuNerds · User guide

MenuNerds user guide

Choose your role and follow a task from its starting point to the result to check. Guests browse, order and book without an account; waiters handle service; managers and administrators maintain restaurant operations.

Order takeaway online Start with staff sign in

Who is who

Restaurant managementRuns the restaurant in MenuNerds: menu and prices, tables and QR posters, hours and rules, bookings, gift cards, reports, day close and staff accounts.
AdministratorManager
Menu, service and daily operations
WaiterPOS · tables · approvals
MenuCategory → Item → Options
OrdersTable · Takeaway · QR
Staff on shift seat tables on the POS, approve what guests send from their table, keep the takeaway queue moving and mark dishes sold out.
Waiter
GuestsGuests browse the menu, order takeaway or order at their table by QR code, book a table and buy gift cards. They never need an account.
Guest

Choose the role that matches your work. Access and available actions follow the signed-in account and the current record state.

The service, end to end

6 stops, in the order an order travels.

Parts of the guide

Who does what

Every role, and the guides written for it.

Guest7 guides
Waiter7 guides
Manager12 guides
Administrator13 guides
All guides

Guest 7 guides

  1. 1Browse the menu: categories and dish details7 steps · Guest
  2. 2Order takeaway online: cart → checkout5 steps · Guest
  3. 3Order at your table with the QR code5 steps · Guest
  4. 4Book a table3 steps · Guest
  5. 5Buy a gift card and check its balance3 steps · Guest
  6. 6About, contact, hours and policies5 steps · Guest
  7. 7Staff sign in and password reset4 steps · Guest

Waiter 7 guides

  1. 1Staff dashboard, My account menu and Home icon5 steps · Waiter
  2. 2POS floor map: seat a table and start its order3 steps · Waiter
  3. 3Counter and phone takeaway orders3 steps · Waiter
  4. 4Approve the rounds guests send from their table4 steps · Guest, Waiter
  5. 5Takeaway queue and the orders of the day3 steps · Waiter
  6. 6Sold out board and pausing online orders4 steps · Waiter
  7. 7Bookings, tables, QR posters and opening hours5 steps · Waiter

Manager 12 guides

  1. 1Staff dashboard, My account menu and Home icon5 steps · Manager
  2. 2Service: POS, guest approvals, phone orders, sold out and takeaway6 steps · Manager
  3. 3Orders: detail, payment and close, void, reopen and refund3 steps · Manager
  4. 4Menu items: add, edit prices, publish and archive6 steps · Manager
  5. 5Menu categories and option groups8 steps · Manager
  6. 6Tables and QR posters5 steps · Manager
  7. 7Opening hours, online ordering rules and booking rules5 steps · Manager
  8. 8Reservations: review, phone bookings and outcomes3 steps · Manager
  9. 9Gift cards and promotions5 steps · Manager
  10. 10Reports and day close8 steps · Manager
  11. 11Staff accounts4 steps · Manager
  12. 12Website content3 steps · Manager, Guest

Administrator 13 guides

  1. 1Staff dashboard, My account menu and Home icon5 steps · Administrator
  2. 2Service: POS, guest approvals, phone orders, sold out and takeaway6 steps · Administrator
  3. 3Orders: detail, payment and close, void, reopen and refund3 steps · Administrator
  4. 4Menu items: add, edit prices, publish and archive6 steps · Administrator
  5. 5Menu categories and option groups8 steps · Administrator
  6. 6Tables and QR posters5 steps · Administrator
  7. 7Opening hours, online ordering rules and booking rules5 steps · Administrator
  8. 8Reservations: review, phone bookings and outcomes3 steps · Administrator
  9. 9Gift cards: look up, amounts and redeem3 steps · Administrator
  10. 10Reports and day close8 steps · Administrator
  11. 11Staff accounts4 steps · Administrator
  12. 12Website content3 steps · Administrator, Guest
  13. 13Switch user: work as another account2 steps · Administrator
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