System Login
Who it’s for: Customer (Registered Guest)
- Demo access: sandbox accounts are issued on request: request a guided demo.
Navigation: Top menu → LOGIN
- Enter your Username and Password, then click Log In
- After login you are redirected to your personal Dashboard
- Access your account anytime via the account icon in the top-right corner
Your Personal Dashboard
Everything about your stay (bookings, orders, rewards, and profile), all in one place.
Dashboard
Stay overview & quick links
My Account
Bookings, orders & rewards
Profile
Update personal information
My Account Menu
About this screen: The account dropdown menu in the top-right corner, which gives you access to all personal sections.
Navigation: Click your username or avatar icon (top-right)
- Menu items: My Bookings · My Orders · My Loyalty · My Notifications · My Profile · Log Out.
- Click any item to go directly to that section.
- The dropdown is available on every page while you are signed in.
Dashboard
About this screen: Your personalized dashboard after login, summarizing bookings, orders, and loyalty points.
Navigation: Automatically shown after login
- See your current active booking with dates and status.
- View recent food orders and delivery status.
- Check your loyalty point balance at a glance.
- Open quick links to My Bookings, My Orders, and My Loyalty.
My Profile
About this screen: Update your personal information, including name, email, phone number, and password.
Navigation: Account menu → My Profile
- Edit your Full Name, Email Address, and Phone Number.
- Change your Password after confirming your current password.
- Click Save to apply the changes.
Track Your Room Reservations
View all your bookings, check their current status, and monitor check-in updates from the front desk.
Bookings List
View all reservations
Confirmed
Receptionist confirmed
Checked In
Enjoy your stay!
My Bookings
About this screen: A full list of all your hotel reservations (past, current, and upcoming).
Navigation: Account menu → My Bookings
- Each booking card shows: Room type, Branch, Check-in/out dates, Total price, Status
- Booking statuses: Pending → Confirmed → Checked-In → Completed
- Click a booking to view its full details
My Bookings: Checked-In
About this screen: Your booking card once the receptionist confirms check-in at the front desk.
Navigation: Account menu → My Bookings → select active booking
- Status updates to Checked-In and your assigned room number appears on the booking card
- You can now place in-room food orders linked to this booking
- Check-out date is displayed, so plan your departure accordingly
Order Food to Your Room
Browse the hotel restaurant menu and have your meal delivered straight to your room.
Browse Menu
Select food items
View Cart
Review your order
Place Order
Confirm & send to kitchen
Order Food In-Room
About this screen: Order food from the hotel restaurant for delivery directly to your room.
Navigation: Account menu → My Bookings → click ORDER on your Checked-In booking
- The ORDER button only appears on bookings with Checked-In status
- Browse menu items organized by category: each item shows name, description, and price
- Click Add to Cart to add an item, and adjust quantity with the +/− controls
View Cart
About this screen: Review items before placing the order.
Navigation: Click the Cart icon (top-right)
- See items, quantities, and prices
- Adjust quantities or remove items
- Click Place Order to proceed
Place Order
About this screen: Confirm and submit your food order.
Navigation: Cart → Place Order
- Your room number is pre-filled
- Review the order summary
- Click Confirm Order to send to kitchen
My Orders
About this screen: All your in-room food orders and their current status.
Navigation: Account menu → My Orders
- Order statuses: Pending → Preparing → Ready → Delivered
- Each order shows: items, total price, order time, and current status
- Click an order to view its full item breakdown
Order Status
About this screen: Live status of your order, updated in real time as the kitchen processes and delivers it.
Navigation: My Bookings → ORDER → status page, or via order link
- Status updates to Delivered once the kitchen confirms delivery to your room
- The delivery timestamp is recorded and the order is closed
- All delivered orders are added to your room bill automatically
Loyalty Points & Account Alerts
Earn points with every stay, redeem rewards, and stay informed with real-time notifications.
Loyalty Points
Earn & redeem rewards
Notifications
Booking & order alerts
My Loyalty Rewards
About this screen: Your loyalty points balance and available rewards you can redeem.
Navigation: Account menu → My Loyalty
- View current point balance and points per stay
- Browse available rewards: discounts, free nights, upgrades
- Click Redeem to apply reward to next booking
- Track your redemption history
My Notifications
About this screen: Real-time alerts about your bookings, food orders, and account activity.
Navigation: Account menu → My Notifications
- Notifications for: Booking confirmed, Check-in processed, Order status updates, Loyalty points earned
- Unread notifications are highlighted: click to mark as read
- All notifications are stored in history for future reference
Running MineRooms in your own organisation
Names, prices and plans on these screens are set up differently for each deployment. We deploy MineRooms on your domain and adapt it to how you work, and you receive the running system and its source code.