Administrator
Pages
  1. Staff dashboard, My account menu and Home icon
  2. Service: POS, guest approvals, phone orders, sold out and takeaway
  3. Orders: detail, payment and close, void, reopen and refund
  4. Menu items: add, edit prices, publish and archive
  5. Menu categories and option groups
  6. Tables and QR posters
  7. Opening hours, online ordering rules and booking rules
  8. Reservations: review, phone bookings and outcomes
  9. Gift cards: look up, amounts and redeem
  10. Reports and day close
  11. Staff accounts
  12. Website content
  13. Switch user: work as another account
  14. Screen reference
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Guide › Administrator

MenuNerdsRestaurant operations

User guide · Administrator · 13 of 13

Switch user:work as another account

The administrator can work as another staff account for support and testing, then switch back. Every switch is logged.

AdministratorStep-by-step instructions

Open Switch user

Administrator

1Step 1 of 2

Switch user sits at the bottom of the administrator's My account menu, between My account and Sign out.

  1. Open My account and click Switch user.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The Switch user page opens.

Administrator · Switch user01

Choose the account

Administrator

2Step 2 of 2

Switch user lists staff account identities and roles.

  1. Read Every switch is logged: you stay responsible for anything done while impersonating another account.
  2. Narrow the list with Filter by role and Filter, then click Switch on the account.

Blocked accounts are not offered, and you cannot switch again while impersonating.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The list holds waiters, managers, administrators and test accounts, but not the super-user or your own account.

Administrator · Switch user02
1 / 3
When it is done

After Switch the Staff dashboard opens with that account's header and My account menu and an Impersonating banner. Switch back in the menu, or Switch back to your name on the banner, returns to the Switch user page; Sign out ends the session.

All guides

Guest 7 guides

  1. 1Browse the menu: categories and dish details7 steps · Guest
  2. 2Order takeaway online: cart → checkout5 steps · Guest
  3. 3Order at your table with the QR code5 steps · Guest
  4. 4Book a table3 steps · Guest
  5. 5Buy a gift card and check its balance3 steps · Guest
  6. 6About, contact, hours and policies5 steps · Guest
  7. 7Staff sign in and password reset4 steps · Guest

Waiter 7 guides

  1. 1Staff dashboard, My account menu and Home icon5 steps · Waiter
  2. 2POS floor map: seat a table and start its order3 steps · Waiter
  3. 3Counter and phone takeaway orders3 steps · Waiter
  4. 4Approve the rounds guests send from their table4 steps · Guest, Waiter
  5. 5Takeaway queue and the orders of the day3 steps · Waiter
  6. 6Sold out board and pausing online orders4 steps · Waiter
  7. 7Bookings, tables, QR posters and opening hours5 steps · Waiter

Manager 12 guides

  1. 1Staff dashboard, My account menu and Home icon5 steps · Manager
  2. 2Service: POS, guest approvals, phone orders, sold out and takeaway6 steps · Manager
  3. 3Orders: detail, payment and close, void, reopen and refund3 steps · Manager
  4. 4Menu items: add, edit prices, publish and archive6 steps · Manager
  5. 5Menu categories and option groups8 steps · Manager
  6. 6Tables and QR posters5 steps · Manager
  7. 7Opening hours, online ordering rules and booking rules5 steps · Manager
  8. 8Reservations: review, phone bookings and outcomes3 steps · Manager
  9. 9Gift cards and promotions5 steps · Manager
  10. 10Reports and day close8 steps · Manager
  11. 11Staff accounts4 steps · Manager
  12. 12Website content3 steps · Manager, Guest

Administrator 13 guides

  1. 1Staff dashboard, My account menu and Home icon5 steps · Administrator
  2. 2Service: POS, guest approvals, phone orders, sold out and takeaway6 steps · Administrator
  3. 3Orders: detail, payment and close, void, reopen and refund3 steps · Administrator
  4. 4Menu items: add, edit prices, publish and archive6 steps · Administrator
  5. 5Menu categories and option groups8 steps · Administrator
  6. 6Tables and QR posters5 steps · Administrator
  7. 7Opening hours, online ordering rules and booking rules5 steps · Administrator
  8. 8Reservations: review, phone bookings and outcomes3 steps · Administrator
  9. 9Gift cards: look up, amounts and redeem3 steps · Administrator
  10. 10Reports and day close8 steps · Administrator
  11. 11Staff accounts4 steps · Administrator
  12. 12Website content3 steps · Administrator, Guest
  13. 13Switch user: work as another account2 steps · Administrator
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