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User guide · Administrator · 9 of 13

Gift cards:look up, amounts and redeem

Look up gift cards, set the amounts on sale and redeem a card when an eligible order is paid. Promotion management requires the Manager role in this deployment.

AdministratorStep-by-step instructions

Look up a gift card

Administrator

1Step 1 of 3

Gift cards finds a card by its code, or lists cards by purchaser and business day.

  1. Ask the customer to read out the code, type it in GIFT CARD CODE and click Find gift card.
  2. Or filter by Purchaser email and BUSINESS DAY ISSUED.

Use the original card code supplied by the purchaser. A displayed card reference cannot be used as its redemption code.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The list shows REFERENCE, ISSUED VALUE, BALANCE, PURCHASED and STATUS; here No gift cards issued yet.

Administrator · Gift cards01

Set the amounts on sale

Administrator

2Step 2 of 3

Gift card amounts lists the prices a customer can buy.

  1. Change Amount 1, Amount 2 and Amount 3, use Remove or Add another amount.
  2. Click Save configuration.

Cards already issued keep the value they were issued with.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

Save distinct whole-dollar amounts within the form limits. Check the displayed bonus and resulting issued value. Existing cards retain their issued value.

Administrator · Gift cards02

Redeem a gift card when closing an order

Administrator

3Step 3 of 3

The gift card box sits under the payment form on Close order and take payment.

  1. Type the Gift card code and the Amount to use from gift card.
  2. Click Check gift card, then Redeem gift card.

Waiters cannot redeem gift cards.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The amount comes off the amount due; any balance left stays on the card and the purchaser's email is told the card was used.

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