MenuNerds POS order screen where a waiter adds dishes to a table order

Product guide

MenuNerds guide for waiters

See which tables are free, take an order at the table and send it to the kitchen, then follow it in the order list.

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System Login

About this screen: Log in to access table management and order-taking features.

Navigation:

  • Demo access: sandbox accounts are issued on request: request a guided demo.
  • Enter credentials → click Login → redirected to the service dashboard
  • Sidebar displays: Dashboard, Tables, Orders
Note: Waiter accounts only have access to table management and order-taking screens. Contact management for additional access.
System Login

Service Operations

Table Management & Order Taking

Waiters monitor the live table layout, create and update orders directly in the system.

🗺️

Table Grid

View table status

→
➕

Create Order

Take order for table

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🍳

Kitchen Receives

Order sent to kitchen

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✅

Serve

Deliver to table

Waiter Dashboard

About this screen: Home screen after login, with a real-time overview of active tables and pending orders.

Navigation: Sidebar → Dashboard

  • View count of occupied, available, and reserved tables
  • See pending orders and current order status
  • Quick access to Tables and Orders from the sidebar
Tip: Check the dashboard at the start of your shift for a quick overview of the current table situation.
Waiter Dashboard

Table Grid

About this screen: Displays the full table layout by floor/zone with color-coded real-time status indicators.

Navigation: Sidebar → Tables

  • 🟢 Available: Empty table, ready for guests
  • 🟡 Occupied: Table currently in use
  • 🔴 Reserved: Table pre-booked
  • Click New Order to create an order for the selected table
  • Click Scan QR to scan the table QR code
Tip: Click any table to view its details and quickly create a new order.
Table Grid

Order List

About this screen: Overview of all orders during the shift, which you can filter by status to track service progress.

Navigation: Sidebar → Orders

  • View all orders in real time
  • Filter by status: New, In Kitchen, Ready, Completed
  • Click on an order to view details or update
Note: Orders with Ready status mean the kitchen has finished, so bring the dishes to the table immediately.
Order List

Order Detail

About this screen: Full detail view of a single order (all items, quantities, special notes, and total amount).

Navigation: Orders → click any order

  • View the complete list of ordered items
  • Check special notes from the guest (allergies, no spice, etc.)
  • View total amount and payment status
Tip: Read guest notes carefully before confirming the order with the kitchen.
Order Detail

Create New Order

About this screen: New order creation screen (search and select dishes from the menu, add special request notes).

Navigation: Table Grid → New Order or Orders → Create New

  • Select a table and enter the number of guests
  • Search and add dishes from the menu
  • Enter special notes for individual items
  • Click Submit to send the order to the kitchen
Warning: Once you click Submit, the order is immediately sent to the kitchen, so review carefully before confirming.
Create New Order

Personal Account

Manage Staff Information

Update your profile, change your password, and stay notified about shift updates.

👤

Profile

Personal information

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🔐

Password

Account security

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🔔

Notifications

System updates

My Orders

About this screen: View your personal order history (orders you created during your shifts).

Navigation: My Account → My Orders

  • View all orders created under your account
  • Filter by date or order status
  • Reference past orders for guest inquiries
Note: This shows your personal order activity (use the Order List in Sidebar for real-time all-table tracking).
My Orders

My Favorites

About this screen: Saved menu items, to quickly add frequently ordered dishes to new orders.

Navigation: My Account → My Favorites

  • Save frequently ordered items for quick access
  • Click a saved item to add it directly to an order
  • Manage and remove saved items as needed
Tip: Save your most popular dishes here to speed up order creation during busy hours.
My Favorites

My Profile

About this screen: Manage your staff profile (update name, phone number, and profile picture).

Navigation: My Account → My Profile

  • Update display name and phone number
  • Change profile picture
  • Click Save to apply changes
Note: Profile information is synced with the store's staff management system.
My Profile

Change Password

About this screen: Update your account password to keep your account secure.

Navigation: My Account → Change Password

  • Enter current password → new password → confirm
  • Click Save to update
Warning: Change your password every 3 months to keep your account secure.
Change Password

Notifications

About this screen: Receive real-time updates from management and the system.

Navigation: Bell icon 🔔 in the navigation bar

  • Receive shift schedule and order notifications
  • Updates from store management
  • System alerts and announcements
Note: Check notifications regularly to stay updated on shift changes and special instructions.
Notifications

Running MenuNerds in your own organisation

Names, prices and plans on these screens are set up differently for each deployment. We deploy MenuNerds on your domain and adapt it to how you work, and you receive the running system and its source code.

See the platform running with your case on it

Tell us your use case and roughly how many users. We set your case up on the version in production and go through it with you one role at a time, before anything is signed.

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