For waiters: handle table service

Function: Log in to access table management and order-taking features.

Navigate to:

• Demo access: sandbox accounts are issued on request: request a guided demo.
• Enter credentials → click Login → redirected to the service dashboard
• Sidebar displays: Dashboard, Tables, Orders

Function: Home screen after login, with a real-time overview of active tables and pending orders.

Navigation: Sidebar → Dashboard

• View count of occupied, available, and reserved tables
• See pending orders and current order status
• Quick access to Tables and Orders from the sidebar

Function: Displays the full table layout by floor/zone with color-coded real-time status indicators.

Navigation: Sidebar → Tables

• 🟢 Available: Empty table, ready for guests
• 🟡 Occupied: Table currently in use
• 🔴 Reserved: Table pre-booked
• Click New Order to create an order for the selected table
• Click Scan QR to scan the table QR code

Function: Overview of all orders during the shift, which you can filter by status to track service progress.

Navigation: Sidebar → Orders

• View all orders in real time
• Filter by status: New, In Kitchen, Ready, Completed
• Click on an order to view details or update

Function: Full detail view of a single order (all items, quantities, special notes, and total amount).

Navigation: Orders → click any order

• View the complete list of ordered items
• Check special notes from the guest (allergies, no spice, etc.)
• View total amount and payment status

Function: New order creation screen (search and select dishes from the menu, add special request notes).

Navigation: Table Grid → New Order or Orders → Create New

• Select a table and enter the number of guests
• Search and add dishes from the menu
• Enter special notes for individual items
• Click Submit to send the order to the kitchen

Function: View your personal order history (orders you created during your shifts).

Navigation: My Account → My Orders

• View all orders created under your account
• Filter by date or order status
• Reference past orders for guest inquiries

Function: Saved menu items, to quickly add frequently ordered dishes to new orders.

Navigation: My Account → My Favorites

• Save frequently ordered items for quick access
• Click a saved item to add it directly to an order
• Manage and remove saved items as needed

Function: Manage your staff profile (update name, phone number, and profile picture).

Navigation: My Account → My Profile

• Update display name and phone number
• Change profile picture
• Click Save to apply changes

Function: Update your account password to keep your account secure.

Navigation: My Account → Change Password

• Enter current password → new password → confirm
• Click Save to update

Function: Receive real-time updates from management and the system.

Navigation: Bell icon 🔔 in the navigation bar

• Receive shift schedule and order notifications
• Updates from store management
• System alerts and announcements