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Optimus HealthUser guide

Headquarters

Open an office and invite its owner

Create the office with its network and territory, give it an owner and review activation prerequisites.

Before you start: Sign in as Headquarters. Have the approved office details, network, territory and owner contact details.

Headquarters6 steps

Review the Office register

Headquarters

Office register

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Review the Office registerFull-page screenshot ↗

1Step 1 of 6

What to doOpen Offices → Office register. Check existing offices before choosing New office.

Result to check

The register shows office status, seats and address slug so you can avoid creating the wrong or duplicate office.

Headquarters · User guide01

Prepare the new office

Headquarters

New franchise

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New office identity, addresses, capacity and scopeFull-page screenshot ↗

2Step 2 of 6

What to doChoose New office and complete the offered details, including its required territory and network. Check the address slug before saving.

Result to check

If validation succeeds, the office is created in its initial lifecycle state. The slug becomes fixed after it leaves Onboarding.

Headquarters · User guide02

Read the lifecycle prerequisites

Headquarters

Optimus Health Lancaster

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Read the lifecycle prerequisitesFull-page screenshot ↗

3Step 3 of 6

What to doOpen the saved office and read Lifecycle actions and any missing requirements.

Result to check

An office without its owner cannot be activated; the page explains the requirements for its next lifecycle action.

Headquarters · User guide03

Create the office-owner account

Headquarters

Add a franchise owner

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Office selector, owner identity and Create owner accountFull-page screenshot ↗

4Step 4 of 6

What to doOpen Users and choose Add an office owner. Select the intended office and enter the owner's name and email, then review before submitting.

Result to check

If the account is created successfully, the owner is invited. You do not set another person's password in this form.

Headquarters · User guide04

Activate only when ready

Headquarters

Optimus Health Lancaster

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Activation is blocked until an active owner is boundFull-page screenshot ↗

5Step 5 of 6

What to doReturn to the Onboarding office and read its prerequisites. Bind an active owner account to that office first. When Activate becomes available, review its confirmation before proceeding.

Result to check

The illustrated office is still blocked until its owner exists. If activation later succeeds, the office becomes Active and its owner can manage the team within the seat limit.

Headquarters · User guide05

Review any later suspension or closure

Headquarters

Optimus Health Cardiff

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Active office state and Suspend / Close actionsFull-page screenshot ↗

6Step 6 of 6

What to doOn an active office, read what the offered Suspend or Close action stops. Enter the required reason and confirm only the intended lifecycle change.

Result to check

A successful lifecycle change records its reason and preserves the office records; the affected public and business access follows the new state.

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