Guide › Care Worker › Read notifications and find the work they refer to
Care Worker
Read notifications and find the work they refer to
Use visit and timesheet messages to find a change or a request for follow-up.
Before you start: Sign in as the Care Worker who received the message.
Open Notifications
Care Worker
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1Step 1 of 3
What to doOpen the bell or Notifications in the field app and read the subject and time of each message.
The list contains messages addressed to your account.
Open the relevant work
Care Worker
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2Step 2 of 3
What to doFollow the record link shown in the message, when one is available, and read the current visit or timesheet state before taking action.
The current record explains what needs attention; a historical notification may describe an earlier state.
Mark messages read after reviewing them
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3Step 3 of 3
What to doUse Mark as read or Mark all read after reviewing the messages, and complete the offered confirmation.
If the action succeeds, the read indicators update. Marking a message read does not complete the work it describes.