Guides › Visitor

Before you start
  • Check your contact details before sending; staff must use their assigned account.

Screenshots show an earlier interface. Some current actions may appear in a different place or be absent from the image.

SSubAgent ConstructionUser guide

Visitor

Send an enquiry or sign in as staff

Use Contact to describe your needs; staff with an account can sign in and reset their password when needed.

Prepare the records → follow the steps → check the outcome.

Visitor4 illustrated steps

Prepare your enquiry

Visitor

1Step 1 / 4

Contact collects the information SubAgent Construction needs to discuss your requirements. A clear message and correct contact details help the responsible person understand your enquiry.

  1. Open Contact and complete the fields required by the form.
  2. Use genuine contact details; describe the work you need advice on in Message.

The form screenshot was taken before submission; this guide does not send a sample enquiry.

Expected result

The business has enough information to reply.

Visitor01

Submit the form and check the response

Visitor

2Step 2 / 4

After submitting, read the message on the form to see whether your enquiry was received or whether any fields need correction.

  1. Review your contact details and message, then use the submit button on Contact.
  2. Read the confirmation or error message; correct the fields identified by the form if needed.
Expected result

The site's confirmation indicates that the enquiry was received; a screenshot of the form alone does not prove submission.

Visitor02

Sign in with your staff account

Visitor

3Step 3 / 4

The sign-in page is for staff who have been given an account. The site currently accepts a username or email together with a password.

  1. From the website, choose Sign in or Staff login.
  2. Enter Username or email and Password, then click Log in.

The current sign-in process uses a password; no second code is required.

Expected result

Staff enter My account; Worker-only accounts on phones enter Scan. Technical support enters Switch users in enabled local/test, or technical Administration in production.

Visitor03

Reset your password

Visitor

4Step 4 / 4

If you forget your password, use your staff account's email address to request a reset link.

  1. From Log in, choose Forgot password?.
  2. Enter Staff email and click Send reset link.
  3. Open the link in the email and set a new password using the form.
Expected result

Check your email shows the same message whether or not the address has an account; the link can be used only once.

Visitor04
1 / 5

Complete the task

Results & checks

  • You can explore the website before signing in.
  • After sign-in, the header uses Open workspace.

Screenshots illustrate the page layout. Some show earlier controls; follow the current steps and check the result after performing the action.

All guides

Visitor

Worker · Workshop and site work

Warehouse · Stock management

Supervisor · Production supervision

Coordinator · Project coordination

Accountant · Finance

Director · Business oversight

Product administrator · Business administration

Administrator · Technical support

End-to-end workflows

Privacy Terms