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Coordinator

Coordinator · Project coordination

Keep one Project code from the customer enquiry through handover; prepare quotations, measurements and delivery/installation schedules.

Start atMy account → Projects / Sales

Cannot approve fabrication measurements, record QC, reserve/issue stock or record costs.

Tasks for your role

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  1. 1Your account and projects to coordinateCheck your Coordinator account, find the right Project and keep one project code throughout coordination.5 steps · Coordinator
  2. 2From customer enquiry to delivery and handoverKeep the same project code through quotations, measurements, production and delivery/installation scheduling; handle follow-up requests through the appropriate workflow.7 steps · Coordinator

Workflows you take part in

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  1. 03From a customer enquiry to an agreed quotationCreate a job from the customer’s enquiry, finalise its quoting measure and record the customer’s decision under the same Project code.8 steps
  2. 04Approve the measure used for productionReview and approve the exact fabrication measure revision that the coordinator will use as the basis for production.5 steps
  3. 05Quote for a change in scopeSend a quotation for changed scope after the original is Won, and record the customer’s decision while retaining the original quotation.5 steps
  4. 06Produce, check quality and carry out reworkCarry out approved scope, record production data and have an independent person check quality before delivery.9 steps
  5. 08Deliver, install and hand over the projectRecord delivery, installation and the actual customer outcome; close eligible visits and hand over the ready project.7 steps
  6. 09Track a subcontract package under the parent projectRecord outsourced work under the parent project, follow its outcome and allocate the cost to the correct project.6 steps
  7. 12Reuse off-cuts, approve rewards and record paymentKeep the off-cut’s origin, reuse it on another job and follow the reward from its approved table to recorded external payment.10 steps
  8. 13Receive and resolve a warranty complaintTrace the complaint to the original job, decide coverage and retain the remedy, customer confirmation and any later reopening.5 steps
  9. 14Correct errors while preserving the source historyChoose the correction appropriate to the source record, state the reason and preserve its earlier links.7 steps

Browse screenshots

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All guides

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