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Technical support
Administrator · Technical support
In approved non-production environments, use Switch users to inspect the interface with the supported account’s actual permissions.
Start atLocal/test: Switch users; production: Administration
Switch users is limited to approved local/test with the feature enabled. In production, use the technical Administration entry; technical privileges do not grant business-record access.
Tasks for your role
Read the getting-started guide, then choose your daily task.
- 1Switch to the account being supported and returnIn approved local/test, choose the correct account to inspect, check that person's actual permissions and return to the support account when finished.4 steps · Technical support
- 2Record an issue and end the support sessionIn approved local/test, identify the support situation, record enough information for comparison and finish in the Administrator account.3 steps · Technical support
Browse screenshots
1 screenshots for this role; open a task guide for the actions and results.