Account
Pages
  1. Enter the back office and update your account
  2. From a Course to My Courses
  3. Find your Notes, results and personal records
  4. Read and discuss in the Community
  5. Screen reference
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Guide › Authenticated user

Internal training

User guide · Authenticated user

Find your Notes, results and personal records

The My … pages keep your own learning records: notes, quiz results and their details, certificates, wishlist and notifications.

Authenticated userStep-by-step instructions

Find your saved notes

Authenticated user

1Step 1 of 9

My Notes groups your notes by Course. Each card shows the Lesson, the date it was last updated and your text.

  1. Read a note under its Course heading; the counter at the top right shows how many notes you have.
  2. Click Go to Lesson to open the Lesson the note belongs to; My Courses takes you back to your Courses.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You find a note and return to its Lesson in one click.

Account · Personal records01

See your Quiz attempts

Authenticated user

2Step 2 of 9

My Quiz Results counts your attempts, passes, attempts in review and retries, then lists each attempt with its status, threshold, date and final score.

  1. Find the assessment: PASSED marks a pass, RETRY an attempt below the pass threshold.
  2. Click Review Result on the attempt you want to read.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The result page of that attempt opens.

Account · Personal records02

Read a result's details

Authenticated user

3Step 3 of 9

The result shows FAILED, the score and Your Answers Breakdown. Read the question feedback to understand what needs more practice.

  1. Review the points and feedback for each answer; the ticks and crosses help identify what to revisit.
  2. Review the Lessons behind the incorrect answers, then click Continue Learning at the bottom of the page.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You know which answers to review before the next attempt.

Account · Personal records03

Read a passed result

Authenticated user

4Step 4 of 9

The PASSED status shows that the attempt met the Quiz pass threshold. Review its answers and feedback alongside your other attempts.

  1. Check the score and the status at the top, then the answers below.
  2. Open My Certificates to find certificates already issued for your training.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You see the passed attempt and know where to look for issued certificates.

Account · Personal records04

Find your certificate in My Certificates

Authenticated user

5Step 5 of 9

Each certificate card shows the Course, the certificate design and its code, the issue date and the Certificate ID.

  1. Check the Course name and the Certificate ID.
  2. Click Download PDF under the card: the certificate opens in a new browser tab.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The issued PDF opens in your browser's PDF viewer.

Account · Personal records05

Read the certificate

Authenticated user

6Step 6 of 9

This is the certificate issued to Priya Nair for Employee Handbook, Workplace Policies & Benefits.

  1. Check the name, the Course, the date of completion and the Certificate ID at the bottom of the certificate.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The details match the certificate card in My Certificates.

Account · Personal records06

Download the PDF from the viewer

Authenticated user

7Step 7 of 9

The PDF viewer displays the certificate and provides Download and Print controls in its toolbar.

  1. Click the Download button, the arrow at the top right of the viewer next to Print, to save the PDF.
  2. Use Print to print it, or close the tab to return to My Certificates.

Other browsers show their own PDF viewer with a similar Download button.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The certificate PDF is saved on your computer.

Account · Personal records07

Read your Wishlist

Authenticated user

8Step 8 of 9

My Wishlist keeps Courses you saved for later. Open a Course when you are ready to learn it.

  1. Click View Course to open a Course and enrol when you are ready; Browse Courses opens the catalog.
  2. To take a Course off the list, open it and click Remove from Wishlist.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You find the Courses you saved; saving a Course does not enrol you.

Account · Personal records08

Read your Notifications

Authenticated user

9Step 9 of 9

Notifications lists the notices of your account, newest first; an unread notice is highlighted and marked NEW.

  1. Filter with All, Announcements, Community Replies, Enrollments, Quiz Results or System.
  2. Click a notice to follow its link, for example to My Courses or a quiz result; Settings opens your notification preferences.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You see your own notices; once you have opened the page they count as read.

Account · Personal records09
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All guides

Anonymous visitor

  1. 1Find a Course and understand the training6 steps · Anonymous visitor
  2. 2Sign in and recover your account3 steps · Anonymous visitor
  3. 3Read guidance and find support5 steps · Anonymous visitor
  4. 4Verify a Certificate and connect the mobile app2 steps · Anonymous visitor

Authenticated user

  1. 1Enter the back office and update your account5 steps · Authenticated user
  2. 2From a Course to My Courses3 steps · Authenticated user
  3. 3Find your Notes, results and personal records9 steps · Authenticated user
  4. 4Read and discuss in the Community4 steps · Authenticated user

Student

  1. 1Find a Course, enrol and start learning7 steps · Student
  2. 2My Courses → Chapter → Lesson: open and learn now14 steps · Student
  3. 3Take a Quiz and understand Failed / Passed results4 steps · Student
  4. 4Completed Course → download and verify the Certificate5 steps · Student
  5. 5Practise Reading and Listening6 steps · Student
  6. 6Notes, discussion and personal settings5 steps · Student

Instructor

  1. 1Find Courses and understand your authoring access3 steps · Instructor
  2. 2Create an internal Course and Curriculum5 steps · Instructor
  3. 3Chapters and Lessons inside your Course13 steps · Instructor
  4. 4Quizzes and Question formats11 steps · Instructor

Content Editor

  1. 1Find content in Course Management3 steps · Content Editor
  2. 2Create a Course and write its training information5 steps · Content Editor
  3. 3Create Chapters and Lessons inside the Course13 steps · Content Editor
  4. 4Prepare Quizzes and Questions11 steps · Content Editor
  5. 5Write an Article and a Basic page4 steps · Content Editor

Manager

  1. 1Workspace → internal Assign Course4 steps · Manager
  2. 2Find employees and manage accounts4 steps · Manager
  3. 3Manage Courses, Chapters and Lessons8 steps · Manager
  4. 4Manage Quizzes and review or grade results6 steps · Manager
  5. 5Feedback, Reports and learner progress8 steps · Manager
  6. 6Manage Certificates and the templates5 steps · Manager
  7. 7FAQ, News, Glossary and Home content10 steps · Manager
  8. 8Permitted tools2 steps · Manager

Administrator

  1. 1Workspace → internal Assign Course5 steps · Administrator
  2. 2Find employees and manage accounts4 steps · Administrator
  3. 3Manage Courses, Chapters and Lessons8 steps · Administrator
  4. 4Manage Quizzes and review or grade results6 steps · Administrator
  5. 5Feedback, Reports and learner progress8 steps · Administrator
  6. 6Manage Certificates and the templates5 steps · Administrator
  7. 7FAQ, News, Glossary and Home content10 steps · Administrator
  8. 8Permitted tools4 steps · Administrator
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