Administrator
Pages
  1. Workspace → internal Assign Course
  2. Find employees and manage accounts
  3. Manage Courses, Chapters and Lessons
  4. Manage Quizzes and review or grade results
  5. Feedback, Reports and learner progress
  6. Manage Certificates and the templates
  7. FAQ, News, Glossary and Home content
  8. Permitted tools
  9. Screen reference
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Guide › Administrator

Internal training

User guide · Administrator

Feedback, Reports and learner progress

Read ratings, the analytics and the activity of Courses and employees.

AdministratorStep-by-step instructions

Review Student Feedback & Ratings

Administrator

1Step 1 of 8

Ratings keep the system's reviews and moderation controls.

  1. Use the status and score filters to find feedback; read the full review before using a permitted moderation action.

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What you should see

You review the right content, status and score.

Administrator · Feedback & Reports01

Filter feedback by status and score

Administrator

2Step 2 of 8

Filter by approval status and rating to focus on the feedback you need to review.

  1. Check the filter and the result count; change or reset the filter to review another group.

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What you should see

The list reflects the filter you chose.

Administrator · Feedback & Reports02

Read Course Analytics

Administrator

3Step 3 of 8

Reports & Analytics splits the data across the tabs.

  1. Read Course Analytics and the figures calculated from saved data; use the filters on the page to narrow them.

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What you should see

You can review Course activity and identify where follow-up may be helpful.

Administrator · Feedback & Reports03

Switch to Learner Analytics

Administrator

4Step 4 of 8

The Learner Analytics tab focuses on learner data.

  1. Choose Learner Analytics; find an employee with the filters on the page when needed.

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What you should see

You see learner data for the selected tab.

Administrator · Feedback & Reports04

Read Quiz Analytics

Administrator

5Step 5 of 8

Quiz Analytics summarises assessments within the scope.

  1. Choose Quiz Analytics and read the data for the Quizzes shown.

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What you should see

You review assessment statistics from saved data.

Administrator · Feedback & Reports05

Open Courses I Teach when permitted

Administrator

6Step 6 of 8

Use this area when your account has permission to review teaching activity.

  1. Open Courses I Teach and choose the Course whose activity you want to see.

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What you should see

You use this area according to the management account's actual permissions.

Administrator · Feedback & Reports06

Review Course activity

Administrator

7Step 7 of 8

Course stats open the data of one specific Course.

  1. Read the figures and the learner list; choose the learner you want to review.

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What you should see

You see activity for the selected Course.

Administrator · Feedback & Reports07

Review an employee’s Course activity

Administrator

8Step 8 of 8

The activity page is tied to the right employee and Course.

  1. Read the progress and learning records shown; compare them with the Course stats when needed.

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What you should see

You see the selected employee’s progress and learning records for this Course.

Administrator · Feedback & Reports08
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All guides

Anonymous visitor

  1. 1Find a Course and understand the training6 steps · Anonymous visitor
  2. 2Sign in and recover your account3 steps · Anonymous visitor
  3. 3Read guidance and find support5 steps · Anonymous visitor
  4. 4Verify a Certificate and connect the mobile app2 steps · Anonymous visitor

Authenticated user

  1. 1Enter the back office and update your account5 steps · Authenticated user
  2. 2From a Course to My Courses3 steps · Authenticated user
  3. 3Find your Notes, results and personal records9 steps · Authenticated user
  4. 4Read and discuss in the Community4 steps · Authenticated user

Student

  1. 1Find a Course, enrol and start learning7 steps · Student
  2. 2My Courses → Chapter → Lesson: open and learn now14 steps · Student
  3. 3Take a Quiz and understand Failed / Passed results4 steps · Student
  4. 4Completed Course → download and verify the Certificate5 steps · Student
  5. 5Practise Reading and Listening6 steps · Student
  6. 6Notes, discussion and personal settings5 steps · Student

Instructor

  1. 1Find Courses and understand your authoring access3 steps · Instructor
  2. 2Create an internal Course and Curriculum5 steps · Instructor
  3. 3Chapters and Lessons inside your Course13 steps · Instructor
  4. 4Quizzes and Question formats11 steps · Instructor

Content Editor

  1. 1Find content in Course Management3 steps · Content Editor
  2. 2Create a Course and write its training information5 steps · Content Editor
  3. 3Create Chapters and Lessons inside the Course13 steps · Content Editor
  4. 4Prepare Quizzes and Questions11 steps · Content Editor
  5. 5Write an Article and a Basic page4 steps · Content Editor

Manager

  1. 1Workspace → internal Assign Course4 steps · Manager
  2. 2Find employees and manage accounts4 steps · Manager
  3. 3Manage Courses, Chapters and Lessons8 steps · Manager
  4. 4Manage Quizzes and review or grade results6 steps · Manager
  5. 5Feedback, Reports and learner progress8 steps · Manager
  6. 6Manage Certificates and the templates5 steps · Manager
  7. 7FAQ, News, Glossary and Home content10 steps · Manager
  8. 8Permitted tools2 steps · Manager

Administrator

  1. 1Workspace → internal Assign Course5 steps · Administrator
  2. 2Find employees and manage accounts4 steps · Administrator
  3. 3Manage Courses, Chapters and Lessons8 steps · Administrator
  4. 4Manage Quizzes and review or grade results6 steps · Administrator
  5. 5Feedback, Reports and learner progress8 steps · Administrator
  6. 6Manage Certificates and the templates5 steps · Administrator
  7. 7FAQ, News, Glossary and Home content10 steps · Administrator
  8. 8Permitted tools4 steps · Administrator
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