Head Office
Pages
  1. Review and allocate shared enquiries
  2. Maintain organisations and territories
  3. Review networks, partner enquiries and the public site
  4. Review product governance records
  5. Screen reference
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Guide › Head Office

Head Office Network governance

Step by step

Govern shared enquiries, organisations, territories, public intake and product records.

  1. 1Allocate enquiriesUse the Head Office pipeline to inspect a shared enquiry and prepare its allocation to the correct partner.2 steps · Head Office
  2. 2Organisations & territoryReview the Head Office records that define partner organisations and geographic territory coverage.4 steps · Head Office
  3. 3Network & public intakeUse Head Office views for network structure, prospective partners and shared public-site settings.4 steps · Head Office
  4. 4Product governanceInspect users, configuration, integration, privacy and audit screens available to Head Office.5 steps · Head Office

Screen reference

  1. Screen referenceEvery screen captured as Head OfficeBrowse the interface

Also in the guide

All guides

Anonymous visitor

  1. 1Choose the right home-cleaning service5 steps · Anonymous visitor
  2. 2Use the public enquiry options3 steps · Anonymous visitor
  3. 3Sign in and recover access2 steps · Anonymous visitor

Authenticated user

  1. 1Manage your account and security4 steps · Authenticated user

Operative

  1. 1Plan the working day3 steps · Operative
  2. 2Deliver a domestic-cleaning visit6 steps · Operative
  3. 3Review hours and notifications3 steps · Operative

Office Administrator

  1. 1Process an enquiry into a customer5 steps · Office Administrator
  2. 2Set up a customer, home and quote5 steps · Office Administrator
  3. 3Plan and assign visits5 steps · Office Administrator
  4. 4Manage operatives and assignments4 steps · Office Administrator
  5. 5Review evidence and approve hours5 steps · Office Administrator
  6. 6Review invoices and match payments5 steps · Office Administrator
  7. 7Use self-bills, reports and Xero records5 steps · Office Administrator

Franchise Owner

  1. 1Review the team and partner organisation3 steps · Franchise Owner
  2. 2Maintain local site content and widgets3 steps · Franchise Owner
  3. 3Use partner reports and integrations4 steps · Franchise Owner

Franchisor

  1. 1Review the franchise network2 steps · Franchisor
  2. 2Review network audit and notifications2 steps · Franchisor

Head Office

  1. 1Review and allocate shared enquiries2 steps · Head Office
  2. 2Maintain organisations and territories4 steps · Head Office
  3. 3Review networks, partner enquiries and the public site4 steps · Head Office
  4. 4Review product governance records5 steps · Head Office

Administrator

  1. 1Use the administrator account safely2 steps · Administrator

Role switcher

  1. 1Review the role-switching permission boundary2 steps · Role switcher
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