Franchisor
Pages
  1. Review the franchise network
  2. Review network audit and notifications
  3. Screen reference
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User guide · Franchisor

Review network audit and notifications

Use read-oriented network records to investigate activity and follow up notifications.

FranchisorStep-by-step instructions

Open the network audit

Franchisor

1Step 1 of 2

The audit screen records events available at franchisor scope.

  1. Apply the available filters and inspect events relevant to the investigation.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You can review the network audit without changing partner operations.

Franchisor · Audit & notifications01

Read notifications

Franchisor

2Step 2 of 2

Notifications surface items directed to the franchisor account.

  1. Open the relevant notification and follow its destination before marking it read.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You can identify follow-up work for this account.

Franchisor · Audit & notifications02
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All guides

Anonymous visitor

  1. 1Choose the right home-cleaning service5 steps · Anonymous visitor
  2. 2Use the public enquiry options3 steps · Anonymous visitor
  3. 3Sign in and recover access2 steps · Anonymous visitor

Authenticated user

  1. 1Manage your account and security4 steps · Authenticated user

Operative

  1. 1Plan the working day3 steps · Operative
  2. 2Deliver a domestic-cleaning visit6 steps · Operative
  3. 3Review hours and notifications3 steps · Operative

Office Administrator

  1. 1Process an enquiry into a customer5 steps · Office Administrator
  2. 2Set up a customer, home and quote5 steps · Office Administrator
  3. 3Plan and assign visits5 steps · Office Administrator
  4. 4Manage operatives and assignments4 steps · Office Administrator
  5. 5Review evidence and approve hours5 steps · Office Administrator
  6. 6Review invoices and match payments5 steps · Office Administrator
  7. 7Use self-bills, reports and Xero records5 steps · Office Administrator

Franchise Owner

  1. 1Review the team and partner organisation3 steps · Franchise Owner
  2. 2Maintain local site content and widgets3 steps · Franchise Owner
  3. 3Use partner reports and integrations4 steps · Franchise Owner

Franchisor

  1. 1Review the franchise network2 steps · Franchisor
  2. 2Review network audit and notifications2 steps · Franchisor

Head Office

  1. 1Review and allocate shared enquiries2 steps · Head Office
  2. 2Maintain organisations and territories4 steps · Head Office
  3. 3Review networks, partner enquiries and the public site4 steps · Head Office
  4. 4Review product governance records5 steps · Head Office

Administrator

  1. 1Use the administrator account safely2 steps · Administrator

Role switcher

  1. 1Review the role-switching permission boundary2 steps · Role switcher
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