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Service handbook

User guide · Waiter

Start the shift:dashboard and table

Check the work waiting for this shift, then select the correct table on the POS floor.

  • Sign in with a Waiter account.
WaiterStep-by-step instructions

Check the staff dashboard

Waiter

1Step 1 of 3

The dashboard links to POS and the queues that need staff attention.

  1. Review open orders, guest approvals, takeaway and reservations. Select Open POS to work at a table.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

You know which queue or table to open next; summary values reflect the current records.

Waiter · Start the shift: dashboard and table01

Find the right table

Waiter

2Step 2 of 3

The floor map distinguishes free tables from those already in service.

  1. Use the state tabs and Floor area, then choose the intended table. Check its label and state.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

A free table offers Start order; an occupied table should lead to its existing service.

Waiter · Start the shift: dashboard and table02

Prepare a table order

Waiter

3Step 3 of 3

The start form checks the table and party before an order is opened.

  1. Confirm the table. Choose Number of guests and add a useful note before submitting the form.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

Proceed only for the correct free table. A newly opened order must be checked before adding and sending dishes.

Waiter · Start the shift: dashboard and table03
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