Guide › Waiter
Waiter Running service
Step by step
Start the shift, choose the right table, follow orders and handle guest requests.
- 1Start the shift: dashboard and tableCheck the work waiting for this shift, then select the correct table on the POS floor.3 steps · Waiter
- 2Follow service: orders and takeaway queueFind the day’s orders and identify the takeaway stage before taking the next action.2 steps · Waiter
- 3Review guest orders sent from a tableUnderstand the handoff from a guest’s table menu to the staff approval queue.2 steps · Guest, Waiter
- 4Keep service availability up to dateUse the Sold out board when a dish is no longer available for service.2 steps · Waiter
- 5Record a booking taken by phoneFind reservations and enter a phone or counter request with enough details to follow up.2 steps · Waiter
- 6Start a counter or phone takeawayRecord the collection identity before working on a counter takeaway order.2 steps · Waiter