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Court and venue operations

User guide · Venue Staff

Store counter:shift and orders

Recognise the POS shift gate and inspect store orders before fulfilment.

  • Use an account with access to this workspace.
Venue StaffStep-by-step instructions

Open POS with the shift gate

Venue Staff

1Step 1 of 3

The captured POS shows Open Shift to Start Selling above the product screen.

  1. Review the opening cash field and use Open Shift when starting your authorised shift.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

This capture stops at the shift gate. An opened shift, completed sale, rental return or closing reconciliation is not shown.

Front desk · Store counter: shift and orders01

Find a store order

Venue Staff

2Step 2 of 3

Store Orders has state, payment, date and customer search filters.

  1. Filter the order list, then use View on the intended order.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

The detail shows items, customer and order/payment states.

Front desk · Store counter: shift and orders02

Review before delivery

Venue Staff

3Step 3 of 3

The example detail has Mark Delivered and Cancel actions beside the order information.

  1. Check items, quantities, venue and payment status before choosing an action on your live order.

Open on site ↗sign-inFull-page screenshot ↗

What you should see

Review the updated state after any authorised action. No delivery or cancellation was submitted for this capture.

Front desk · Store counter: shift and orders03
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