Loyalty and member prices

1Step 1 of 9

1. The manager sees the members, the tiers and the rewards from Loyalty Program.

Enlarge, then scroll

Open illustrated screen ↗Full image ↗

2Step 2 of 9

1. Add a tier with the points it needs and what it gives: for example Silver, Gold and Platinum.

Open illustrated screen ↗Full image ↗

3Step 3 of 9

1. Set the points per amount spent on rooms and on food, the birthday and referral bonuses, the expiry and the member discount.
2. Points are added by themselves at check-out.

The page shows what a sample stay would earn, so the rule can be checked before guests see it.

Enlarge, then scroll

Open illustrated screen ↗Full image ↗

4Step 4 of 9

1. Add the rewards guests can buy with points; the catalog shows each one with its cost.

Open illustrated screen ↗Full image ↗

5Step 5 of 9

1. A correction by hand needs a reason and is written to the member's ledger.

Open illustrated screen ↗Full image ↗

6Step 6 of 9

1. In My Account the guest sees the tier, the balance and the points history.

Enlarge, then scroll

Open illustrated screen ↗Full image ↗

7Step 7 of 9

1. The guest chooses a reward and confirms; the points leave the balance.

Full image ↗

8Step 8 of 9

1. The voucher is on the guest's account, ready to use.

Enlarge, then scroll

Open illustrated screen ↗Full image ↗

9Step 9 of 9

1. Signed in, the guest sees the member price in the search, lower than the public one for the same dates.

It is the reason to book on the hotel's own site.

Enlarge, then scroll

Open illustrated screen ↗Full image ↗