MenuNerds screen that closes a counter order and records how it was paid

Product guide

MenuNerds guide for receptionists

Follow active orders and the takeaway queue, take payment at the counter and read the day's report from the receptionist dashboard.

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System Login

About this screen: Log in to access the receptionist dashboard and payment processing system.

Navigation:

  • Demo access: sandbox accounts are issued on request: request a guided demo.
  • Enter credentials → click Login → redirected to Receptionist Dashboard
  • Sidebar displays: Dashboard, Orders, Payments, Report
  • Instantly see pending payments count and today's revenue
Tip: The dashboard updates in real time, so there is no need to refresh the page to see the latest status.
System Login

Cashier Operations

Order Management & Payment Processing

The receptionist monitors all active orders, processes payments, and manages the take-away queue.

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Dashboard

Shift overview

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Active Orders

Tables being served

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Payments

Collect payment & close bill

Dashboard

About this screen: Real-time overview that displays key metrics for the current shift.

Navigation: Sidebar → Dashboard

  • Pending Payments: Tables awaiting payment
  • Completed Today: Orders completed during this shift
  • Revenue: Total current revenue
  • Average Order: Average order value
  • Active Tables and Take-away Queue panels below
Tip: Click View Bill in the Active Tables panel to quickly generate a bill for any table.
Dashboard

Orders

About this screen: Complete order list with customer details, to track all orders from placement to completion.

Navigation: Sidebar → Orders

  • View detailed order list: Customer name, Type (Dine-in/Take-away), Status, Amount, Time
  • Filter orders by status: NEW, IN KITCHEN, TAKEAWAY, READY, COMPLETED
  • Sort and search orders by customer or order details
  • Click on any order to view full details and items
Note: Orders with READY status from the kitchen are cleared for billing and can be closed immediately.
Orders

Payments

About this screen: Payment transaction history (view all completed payment records for reconciliation and verification).

Navigation: Sidebar → Payments

  • View complete payment history with transaction IDs
  • Check payment method used for each transaction
  • See transaction amounts and timestamps
  • Filter by date range for shift reconciliation
  • All transactions show PAID status
Note: Use this payment history to verify cash drawer totals at the end of your shift.
Payments

Report

About this screen: View revenue and analytics reports, and track performance metrics for the current shift or selected period.

Navigation: Sidebar → Report

  • Revenue Trend: Track revenue over time
  • Order Analytics: Service type breakdown (Dine-in, Take-away, Delivery)
  • Payment Methods: View payment method distribution (Cash, Card, Digital)
  • Peak Hours: Identify busiest times for better shift planning
Tip: Use the date range filter to compare performance across different shifts and identify trends.
Report

Running MenuNerds in your own organisation

Names, prices and plans on these screens are set up differently for each deployment. We deploy MenuNerds on your domain and adapt it to how you work, and you receive the running system and its source code.

See the platform running with your case on it

Tell us your use case and roughly how many users. We set your case up on the version in production and go through it with you one role at a time, before anything is signed.

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