MenuNerds order status page tracking a takeaway order from payment to collection

Product guide

MenuNerds guide for customers

Sign in to follow your order history, save favourite dishes, update your profile and password, and read your notifications in MenuNerds.

An engineer reads it and replies within one business day.

System Login

About this screen: Log in to access your customer account (orders, favorites, and profile).

Navigation:

  • Demo access: sandbox accounts are issued on request: request a guided demo.
  • Enter credentials → click Login → redirected to your dashboard
  • Click My Account to manage your profile
Tip: Select Remember me so your browser keeps you logged in, with no need to sign in again each time.
System Login

Customer Account

Manage Orders & Personal Information

Once logged in, you can track orders, save favorites, and update your personal profile.

📊

Dashboard

Account overview

→
📋

Orders

History & status

→
❤️

Favorites

Saved dishes

→
👤

Profile

Personal information

My Account

About this screen: Account navigation hub (access all your account features from the My Account menu).

Navigation: Top Navigation → My Account

  • View account summary and loyalty points balance
  • Quick access to: Dashboard, Orders, Favorites, Profile
  • Manage account settings from a single menu
Tip: Click My Account in the top navigation from any page to open the account hub instantly.
My Account

Account Overview (Dashboard)

About this screen: Personal overview page after login, with order statistics and quick access to key features.

Navigation: My Account → Dashboard

  • View total number of placed orders
  • Total accumulated loyalty points
  • Quick access to: Orders, Favorites, Profile
Tip: Click My Account in the top navigation bar to open the account menu from any page.
Account Overview (Dashboard)

Order History (My Orders)

About this screen: Full list of all placed orders (track status and view details for each order).

Navigation: My Account → My Orders

  • View orders listed by date
  • Check status: New, In Kitchen, Ready, Completed
  • Click on any order to view items and total amount
Note: Orders only appear in your history when placed while logged in to your account.
Order History (My Orders)

My Favorites

About this screen: Save your favorite dishes for quick reordering without searching the menu again.

Navigation: My Account → My Favorites

  • View all saved favorite dishes
  • Click Add to Cart to reorder directly from the list
  • Remove dishes from favorites using the heart icon
Tip: Click the ❤️ icon on any product detail page to add it to your favorites list.
My Favorites

View Product Detail

About this screen: Full product detail page (description, ingredients, price, and Add to Cart button).

Navigation: Menu → select any dish

  • View photos, description, and nutritional information
  • Select quantity and click Add to Cart
  • Save to favorites using the ❤️ icon
Tip: Scroll to the bottom of the page to see reviews from customers who have ordered this dish.
View Product Detail

My Profile

About this screen: Manage your personal profile (name, email, phone number, and delivery address).

Navigation: My Account → My Profile

  • Update display name and phone number
  • Manage your default delivery address
  • Click Save to apply changes
Note: Your login email cannot be changed after account creation. Contact the restaurant for assistance.
My Profile

Change Password

About this screen: Change your login password, which requires entering the current password to verify identity.

Navigation: My Account → Change Password

  • Enter current password to confirm identity
  • Enter new password (minimum 8 characters)
  • Re-enter new password to confirm
  • Click Save to update
Warning: After changing your password, you will be logged out of all devices and need to sign in again.
Change Password

Notifications

About this screen: Personal notification center (receive updates on order status, promotions, and news from the restaurant).

Navigation: Bell icon 🔔 in the navigation bar

  • Real-time order status updates
  • Notifications about new deals and promotions
  • Click any notification to view the related details
Tip: The bell icon in the navigation bar shows the number of unread notifications.
Notifications

Running MenuNerds in your own organisation

Names, prices and plans on these screens are set up differently for each deployment. We deploy MenuNerds on your domain and adapt it to how you work, and you receive the running system and its source code.

See the platform running with your case on it

Tell us your use case and roughly how many users. We set your case up on the version in production and go through it with you one role at a time, before anything is signed.