For franchise admins: oversee all branches

Compare branch performance and manage stores, promotions, staff, and settings.
Step-by-step walk-through of MenuNerds from the perspective of the franchise-admin role.
For franchise admins: oversee all branches

🔑 System Login

Function: Log in to access the franchise dashboard and multi-store management.

Navigate to:

  • Demo access: sandbox accounts are issued on request: request a guided demo.
  • Enter credentials → click Login → redirected to Franchise Dashboard
  • Sidebar displays: Dashboard, Stores, Products, Promotions
Tip: The dashboard aggregates data from all branches, a single point to monitor your entire chain.
System Login

Chain Management

Monitor & Grow Your Franchise

Control your entire chain from a single point: revenue, stores, and overall performance.

🏢

Dashboard

Chain overview

🏪

Stores

Branch management

📣

Promotions

Campaign control

🧮

Orders

Order tracking

👥

Staff

Team management

📈

Reports

Revenue analytics

⚙️

Settings

Franchise config

Franchise Dashboard

Function: Franchise-level control panel that aggregates all branch performance data in real time.

Navigation: Sidebar → Dashboard

  • Total Revenue: Chain-wide total revenue
  • Total Orders: Total orders processed across all branches
  • Active Stores: Number of active branches (e.g. 3/3)
  • Top Store: Highest revenue branch
  • Revenue by Store chart and Orders by Type breakdown
Tip: Click a branch name in the Store Performance table to drill into that store's details.
Franchise Dashboard

Store Management

Function: View the full list of branches in the chain (status, revenue, and basic information).

Navigation: Sidebar → Stores

  • Branch list: e.g. District 1, District 7, Hanoi locations
  • View the operational status of each store
  • See summarized revenue and order counts per branch
  • Add new branches or edit existing store information
Note: Only the Franchise Admin can add or remove branches from the chain.
Store Management

Add Stores

Function: Add new branches to the franchise chain.

Navigation: Stores → Add Store

  • Enter branch name, address, and phone number
  • Assign a Store Admin for the branch
  • Set opening hours and contact details
  • Click Save to add it to the chain
Warning: Disabling a branch's active status immediately stops it from accepting new orders.
Add Stores

Edit Stores

Function: Update existing branch information and settings.

Navigation: Stores → [Branch] → Edit

  • Update address and contact information
  • Reassign the responsible Store Admin
  • Enable or disable the branch's active status
  • Modify opening hours and service options
Note: Branch information changes take effect immediately across the system.
Edit Stores

Promotions

Function: Create and manage franchise-wide promotions in one place.

Navigation: Sidebar → Promotions

  • Create discount campaigns and banner promotions
  • Set valid date ranges and usage conditions
  • Target one or more stores in the chain
  • Review active and expired promotions quickly
Tip: Keep promotion rules short and clear so branches can apply them consistently.
Promotions

Orders

Function: Track all chain orders and monitor daily activity.

Navigation: Sidebar → Orders

  • See all orders across branches in one list
  • Filter by store, status, and date
  • Open an order to review items and progress
  • Keep an eye on workload spikes by branch
Note: Use the order list to spot delays early and coordinate support across branches.
Orders

Staff

Function: Manage staff members and branch assignments.

Navigation: Sidebar → Staff

  • View staff by store or role
  • Add or update team member details
  • Assign staff to the right branch
  • Keep staffing aligned with branch workload
Note: Staff changes should stay aligned with the store's operating schedule.
Staff

Revenue Reports

Function: Analyze chain-wide revenue over time and compare performance across branches.

Navigation: Sidebar → Reports

  • Filter revenue by custom date range
  • Compare revenue between branches
  • Trend charts by day, week, or month
  • Export reports as PDF or Excel
Tip: Use the Date Range filter to compare with the same period last month, and identify branches that need support.
Revenue Reports

Franchise Settings

Function: Configure franchise-level settings (brand identity and chain-wide policies).

Navigation: Sidebar → Settings

  • Update franchise brand name and logo
  • Set chain-wide policies and defaults
  • Configure default payment methods
  • Manage franchise-level configurations
Note: Franchise-level settings take priority over individual branch settings, and changes apply chain-wide.
Franchise Settings

See it working before you commit

We build a working prototype first, so you decide against something real.