Product guides

MineTickets User Guides by Role

Role overviews for the organisers who run MineTickets and the customers who book through it, based on the platform's published features.

An engineer reads it and replies within one business day.

Start with the guide for your own role. If you are looking at MineTickets for a project of your own, read every guide: together they cover each side of the platform.

Who MineTickets is for, where it runs and what it costs to deploy are on the MineTickets platform page. How we deploy a platform and adapt it to your organisation is set out in how a platform implementation runs.

What each role does in MineTickets

  • Organisers run the booking side of a business: a venue selling admission, an event selling seats, or a clinic, spa or salon taking appointments. They create the tickets for each event, track what is available and what is booked, change bookings, manage events, payments, orders and customer records, and publish news on the booking site.
  • Customers choose a ticket, seat or appointment, pay online and download the ticket as a PDF. Several tickets can arrive as one document, and a QR code can serve for entry.

If you are weighing MineTickets for your own business, read the organiser guide first, then the customer guide for what the people booking can do. To talk through how it would fit your bookings, request a guided demo.

Product guides

See the platform running with your case on it

Tell us your use case and roughly how many users. We set your case up on the version in production and go through it with you one role at a time, before anything is signed.