Void a line or reopen an order

Void order or line · Reason · Reopen closed order

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Manager

Void order or line

Manager

Void order or line

1Step 1 of 6

  1. Void one order line · Void the whole order
  2. Choose the line
  3. Why is this being voided?

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Manager · Void a line or reopen an order01

Voided

Manager

Voided

2Step 2 of 6

  1. Void
  2. The order line has been voided

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Manager · Void a line or reopen an order02

Line voided

Manager

Line voided

3Step 3 of 6

  1. The line stays, marked voided
  2. Totals recalculated

A waiter may void only lines that have not reached the kitchen.

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Manager · Void a line or reopen an order03

A closed order

Manager

A closed order

4Step 4 of 6

  1. Order detail
  2. Reopen a closed order

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Manager · Void a line or reopen an order04

Reopen closed order

Manager

Reopen closed order

5Step 5 of 6

  1. Reason
  2. Reopen order

Reopening is possible within 24 hours; a reason is required.

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Manager · Void a line or reopen an order05

Reopened

Manager

Reopened

6Step 6 of 6

  1. The order is open again
  2. Earlier payments stay on record

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Check

The change is in the order history with its reason

Manager · Void a line or reopen an order06
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