Refund an online payment

Refund online payment · Amount · Reason

  • Signed in as a Manager
  • An order paid online by card
Manager

Order paid online

Manager

Order paid online

1Step 1 of 4

  1. Order detail
  2. Refund online payment

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Refund online payment

Manager

Refund online payment

2Step 2 of 4

  1. Refund amount
  2. Up to the refundable amount

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Amount and reason

Manager

Amount and reason

3Step 3 of 4

  1. Refund amount
  2. Refund reason
  3. Refund online payment

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Refund recorded

Manager

Refund recorded

4Step 4 of 4

  1. A refund row under Payments
  2. Net received

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Check

The refund is a separate row; the original charge is kept

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