Many workspaces

One back office for every tenant

  • A back office account (host admin) with two-step sign-in
Back office

Tenants

Back office

Tenants

1Step 1 of 8

  1. Tenants: every workspace with its plan, status, channels, owners and creation date.
  2. Search, filter by status, plan and date, Export CSV of exactly what is listed.

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Several at once

Back office

Several at once

2Step 2 of 8

  1. Select several to suspend or activate them together.

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A tenant

Back office

A tenant

3Step 3 of 8

  1. Organization, subscription, resource usage, connected channels, owners, internal notes and AI usage.
  2. Internal notes are never shown to the tenant.

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Change the plan

Back office

Change the plan

4Step 4 of 8

  1. Edit › Plan: Change plan shows the price from, to and the difference per month before it applies.
  2. A workspace that pays through Stripe changes its subscription there first.

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Suspend

Back office

Suspend

5Step 5 of 8

  1. Suspend asks first: the owners can no longer sign in and nothing is published until you activate it again.
  2. The owners are told by e-mail.

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What the owner sees

Owner

What the owner sees

6Step 6 of 8

  1. The owners of a suspended workspace see why, can contact you or open another workspace.

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View as owner

Back office

View as owner

7Step 7 of 8

  1. View as owner asks for a reason, for example the ticket you are working on.
  2. The view is read-only and recorded in the workspace's activity log, with your name and reason.

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Close a workspace

Back office

Close a workspace

8Step 8 of 8

  1. Queue account closure: members lose access, the subscription is cancelled, data is deleted after the retention period.
  2. Type the workspace name to confirm.

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Check

Every workspace has the right plan and status, and every look inside one is recorded

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