Embassy Portal

Visa & Consular Application Management
Multi-step application and document processing system for embassies, consulates, and government agencies. AI-powered document extraction, appointment scheduling, and visa lifecycle management.
Uses "Unified Form Mode per Step" architecture with document upload, OCR/AI extraction, payment processing, and appointment scheduling.

Key features

Multi-Step Application Workflows
AI-Powered Document Extraction (OCR)
Appointment Scheduling System
Application Status Tracking
Payment Integration (PayPal, Stripe)
Multilingual Interface (6+ languages)
Role-Based Portal Access
Automated Email Notifications
Document Version Management
Batch Application Processing
Analytics & Reporting Dashboard
Secure User Impersonation for UAT

Use cases

Embassy & Visa Processing

Complete visa workflow from submission to appointment booking.

Government Services

Permit applications, license renewals, citizen portals.

University Admissions

Student applications with document verification.

The public consular portal home page, listing every service and walking visitors through applying, uploading, paying and tracking.
A single consular service explained end to end: who is eligible, every document that must be uploaded and what the fee covers.
The application wizard capturing passport identity and travel purpose, saving the draft automatically so it can be resumed later.
The document upload step, where each required file is scanned and read automatically and flagged if it fails a quality check.
The fee step, showing the itemised charge for the chosen processing speed and add-ons alongside the available payment methods.
The final review step, summarising the whole application beside the declaration and privacy consent that must be signed to submit.
The confirmation shown after submitting, giving the consular reference, the receipt and the stages the file will move through next.
One submitted file inside the applicant account, with its full event timeline, uploaded evidence and a secure thread to the officer.
The appointment wizard, filtering centres, dates and slots by the service the file needs and holding the chosen slot while it is confirmed.
Remote biometric capture from the applicant own device, recording consent and checking portrait quality before the record is encrypted.
The public track-and-verify page, letting an applicant follow a file by reference and letting a third party check an issued document.
The staff workspace dashboard, gathering the cases waiting on an officer, recent activity and the actions used most often.
The officer queue, ranking every case by service, deadline and risk so the next piece of work can be claimed in the right order.
A case under review, pairing the identity and document checklist with screening results, the activity log and the decision controls.
The screening workspace, showing which risk providers are running, the open watchlist hits and the duplicate applications to judge.
The register of signed digital results, with signing key status, recent revocations and the public endpoint used to verify a document.
The operations view for service centres, covering counter capacity, slot rules, biometric desks and custody of physical documents.
The partner portal used by accredited representatives who file on behalf of clients, always under consent the client can revoke.
The validation result for an uploaded bulk submission, separating rows ready to file from rows that must be corrected before payment.
The touchscreen welcome screen of an on-site kiosk, offering check-in, walk-in service and language choice in large touch targets.
The finance view, reconciling payment gateway activity against the refund and adjustment requests still waiting for approval.
The operational report library, holding the saved reports and the scheduled exports that deliver them to their recipients.

Tech stack

  • Drupal 11
  • PHP 8.3
  • Tesseract OCR
  • OpenAI
  • Bootstrap 5
  • SCSS

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