Guide › Getting started › Reset password

Reset a forgotten password

VisitorGuide 3 of 5 in Getting started · 3 steps

Why it matters

Regain access using a password reset email.

Before you begin: Access to the email address of your active account.

1
Request a reset link
Visitor
Choose Forgot password, enter your email, and select Send reset link. The same confirmation appears whether or not the address belongs to an account.
Static design prototype
Static prototype illustration · sample content; no live operation is shown.
2
Set a new password
Open the one-time link from the email. Enter a password that meets the displayed rules and select Save. For an expired or already-used link, request a new one.
Static design prototype
Static prototype illustration · sample content; no live operation is shown.
3
Sign in again
Return to Log in and use the new password. The reset ends previous sessions, so sign in again on your other devices when needed.
Static design prototype
Static prototype illustration · sample content; no live operation is shown.
Result to check
Your new password opens the account. The static forms illustrate the task and do not demonstrate reset email delivery.

🔓 Reset a forgotten password