Payments & refunds

Mark Paid · Approve transfer · Refund pending

  • Venue Staff account
Venue Staff

Paid at the venue

Venue Staff

Paid at the venue

1Step 1 of 3

  1. Order Detail
  2. Mark Paid

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Bank transfer

Venue Staff

Bank transfer

2Step 2 of 3

  1. Payment records
  2. Receipt
  3. Approve transfer

Enlarge, then scroll

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Refund to hand back

Venue Staff

Refund to hand back

3Step 3 of 3

  1. Payment records
  2. Refund pending

A Venue Manager hands the money back and marks it refunded; card refunds go back through the payment gateway.

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Check

Payment records match the money received; a refund to hand back waits for the Venue Manager

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