🔑 System Login
Who it’s for: Admin
Navigation: Go to the management portal login mine-rooms.local.weebpal.com/user/login
- Enter your Username and Password, then click Log In
- Admin has access to all management features — all Receptionist functions plus admin-only tools
- The admin dashboard provides a full hotel overview on login
📖 Admin Role Overview
As Admin, you have full access — reports, promotions, loyalty, operations, and restaurants.
Before proceeding, review Guide 03:
🏨 Receptionist Features (Admin has full access)
- 📋 Booking Management — Create, modify, cancel reservations
- 🛏️ Room Board — Visual room status & assignments
- 🚶 Walk-in & Hourly — Quick check-in for walk-ins
- 👥 Guest Management — Guest profiles & preferences
- 📅 Calendar — Occupancy & availability views
- 💰 Room Types & Pricing — Rate management
- 👤 User Management — Staff accounts & permissions
- ⚙️ Settings — Property configuration
Admin-Exclusive Features (Covered in this guide)
📊 Reports & Analytics Access performance reports, occupancy rates, and revenue analytics.
💳 Revenue Management Connect booking channels, keep rates aligned, and manage commissions.
🎉 Promotions & Loyalty Create promotions, promo codes, coupons, and loyalty rewards.
🌙 Hotel Operations Run night audit, manage handovers, generate QR codes, and oversee restaurants.
Measure Hotel Performance
Access occupancy, revenue, and operational data.
📊 Reports Dashboard
What it shows: A comprehensive overview of hotel performance, including occupancy, revenue, and booking statistics across all branches.
Navigation: Manage → Reports mine-rooms.local.weebpal.com/manage/reports
- Occupancy Rate: % rooms occupied per day, week, or month.
- Total Revenue: Revenue by room type and branch.
- Booking Count: Bookings by status, including confirmed, cancelled, and completed.
📥 Export Reports
What you can do: Export hotel performance data to a downloadable file for further analysis or record keeping.
Navigation: Manage → Reports → Export mine-rooms.local.weebpal.com/manage/reports
- Select the date range and report type: Revenue · Occupancy · Bookings · Guests.
- Click Export to download the file immediately.
- Supported formats: CSV or Excel. You can also filter by branch.
Channels & Rate Parity
Connect your hotel to external booking channels and maintain consistent pricing across all platforms to maximise revenue.
📡 Channel Management
What you can do: Connect Mine Rooms to external booking platforms (OTAs) and manage channel settings from one place.
Navigation: Manage → Channels mine-rooms.local.weebpal.com/manage/channels
- View all connected channels (Booking.com, Agoda, Airbnb, etc.)
- Enable/Disable channels and set commission rates
- Monitor channel status: Connected, Pending, Error
⚖️ Rate Parity
What you can do: Ensure consistent room pricing across all connected booking channels — prevent rate discrepancies that violate OTA agreements.
Navigation: Manage → Rate Parity mine-rooms.local.weebpal.com/manage/rate-parity
- View current rates for each room type across all channels
- Highlight rate mismatches and sync from single master rate
- Set channel mark-up (%) while maintaining parity
Drive Bookings with Offers
Create seasonal promotions, generate unique promo codes, and issue discount coupons to attract guests and increase occupancy.
🎉 Promotions List
What it shows: All active, scheduled, and past promotions — special offers applied automatically when booking conditions are met.
Navigation: Manage → Promotions mine-rooms.local.weebpal.com/manage/promotions
- Each card: Name, Discount type, Validity, Status, Usage
- Status: Active · Scheduled · Expired · Disabled
- Click to view/edit or toggle to enable/disable
➕ Add Promotion
What you can do: Create a new automatic discount promotion that applies when booking conditions are met.
Navigation: Manage → Promotions → + Add Promotion mine-rooms.local.weebpal.com/manage/promotions/add
- Name & Discount: Clear name, select type (%/fixed), set value
- Validity & Min Stay: Set dates and minimum nights required
- Room Types & Branches: Apply to all or limit to specific ones
🎟️ Generate Promo Codes
What you can do: Generate a batch of unique promo codes linked to a promotion — guests enter a code at checkout to redeem the discount.
Navigation: Manage → Promotions → select promotion → Generate Codes mine-rooms.local.weebpal.com/manage/promotions
- Select promotion to link codes to
- Set Quantity and Usage Limit per Code (use 1 for single-use)
- Click Generate — codes created instantly, downloadable as CSV
🏷️ Add Coupon
What you can do: Create a specific discount coupon with a custom code — guests enter this code during checkout to receive the discount.
Navigation: Manage → Coupons → + Add Coupon mine-rooms.local.weebpal.com/manage/coupons/add
- Coupon Code: Custom code guests enter (e.g.
WELCOME20) - Discount: Select type (%/fixed) and enter value
- Expiry & Usage Limit: When expires and max total redemptions
Reward Returning Guests
Configure the loyalty points system — define how guests earn points, set redeemable rewards, and encourage repeat bookings.
⭐ Loyalty Program Overview
What it shows: The loyalty program configuration — how points are earned per booking and the overall program settings.
Navigation: Manage → Loyalty mine-rooms.local.weebpal.com/manage/loyalty
- Points Per Night: Points earned per room night booked
- Points Per Currency: Points per monetary unit spent
- Min Redemption & Expiry: Min balance to redeem and expiry days
🎁 Loyalty Rewards
What it shows: All redemption rewards available to loyalty members — what guests can exchange their points for.
Navigation: Manage → Loyalty → Rewards mine-rooms.local.weebpal.com/manage/loyalty/rewards
- Each reward: Name, Points Required, Type, Status
- Types: Free Night · Upgrade · Dining Credit · Spa · Discount
- Toggle Active/Inactive to control visibility
➕ Add Loyalty Reward
What you can do: Create a new redeemable reward for loyalty program members.
Navigation: Manage → Loyalty → Rewards → + Add Reward mine-rooms.local.weebpal.com/manage/loyalty/rewards/add
- Name & Description: Clear label and brief description
- Points Required: Points guest must spend to redeem
- Type & Value: Select category and its monetary/room value
Night Audit, Shift Handover & Room QR Codes
Run daily financial reconciliation, manage shift transitions, and generate guest-facing QR codes for each room.
🌙 Night Audit
What you can do: Perform the end-of-day financial reconciliation — closes the current business day and rolls over to a new date.
Navigation: Manage → Night Audit mine-rooms.local.weebpal.com/manage/night-audit
- Review today's transaction summary: bookings, payments, adjustments
- Verify check-ins/outs and resolve unsettled folios
- Click Run Night Audit to close the day
🔄 Shift Handover
What you can do: Record the handover between front desk shifts — captures cash drawer balance, key events, and notes for the incoming shift.
Navigation: Manage → Shift Handover mine-rooms.local.weebpal.com/manage/shift-handover
- Opening/Closing Balance: Cash in drawer at shift start/end
- Shift Notes: Log key events, issues, maintenance, VIP arrivals
- Pending Tasks: List unresolved items for the next shift
📱 Room QR Codes
What you can do: Generate and manage QR codes for each room — guests scan the code to access in-room services, menus, or their booking details.
Navigation: Manage → Room QR Codes mine-rooms.local.weebpal.com/manage/rooms/qr-codes
- Each room has a unique QR code — Download individually or in bulk
- Print and place in room (desk or door)
- Guests scan with any camera app — no app required
Manage On-Site Dining
Add, configure, and maintain hotel restaurants — set menus, operating hours, and branch assignments for all dining venues.
🍽️ Restaurants List
What it shows: All hotel restaurants across all branches — with their status, branch assignment, and quick management actions.
Navigation: Manage → Restaurants mine-rooms.local.weebpal.com/manage/restaurants
- Each card: Name, Branch, Cuisine, Status, Item count
- Click to view details or Edit to update
- Toggle Active/Inactive to hide without deleting
➕ Add Restaurant
What you can do: Create a new restaurant listing and assign it to a branch — guests will be able to order from it via in-room dining.
Navigation: Manage → Restaurants → + Add Restaurant mine-rooms.local.weebpal.com/manage/restaurants
- Name & Branch: Restaurant name and hotel branch
- Cuisine & Description: Filter category and dining concept
- Hours & Cover Image: Set operating times and upload photo
✏️ Edit Restaurant
What you can do: Update an existing restaurant's information, operating hours, menu, or branch assignment.
Navigation: Manage → Restaurants → select restaurant → Edit mine-rooms.local.weebpal.com/manage/restaurants
- Update any field: name, description, cuisine type, hours, or image
- Add or remove menu items and set Available / Unavailable
- Toggle Active / Inactive or change branch assignment
🍴 Restaurant Detail
What it shows: The public-facing restaurant detail page — exactly what guests see when browsing dining options before placing an order.
Navigation: Manage → Restaurants → select restaurant → View mine-rooms.local.weebpal.com/restaurants/golden-lotus
- Displays: name, cuisine, description, hours, cover image
- Full menu listing organized by category tabs
- Each item shows name, description, photo, and price