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OpenField

Job dispatch and field operations for service businesses

Private Access

What the screens actually look like

Taken from the working product. Names and figures shown are sample data.

The public-facing site a field-service business publishes to win work, showing its services, credentials and the route into requesting a quote.
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The public-facing site a field-service business publishes to win work, showing its services, credentials and the route into requesting a quote.

About OpenField

OpenField runs the operational cycle for service businesses that send crews out to client sites — scheduling the work, dispatching the job, capturing proof from the field, and turning completed visits into invoices.

It covers clients and service locations, quotes, recurring schedules, crew assignment, mobile evidence capture, timesheets, invoicing and accounting sync in one system, built on Drupal 11.

Work moves from enquiry to cash through twelve defined transitions: an enquiry becomes a client and a service location, a quote goes out and is accepted through a signed decision link, a recurring schedule generates individual visits, crews are assigned and rescheduled, field staff capture photographic evidence — including with no signal, replayed when they reconnect — timesheets are submitted and approved, and invoices sync to the accounting system with payments reconciled back.

A single state-machine service governs every transition, so the rules for what may change, by whom, and what happens next live in one place instead of being scattered across forms. The platform is multi-tenant by construction: each operating business gets an isolated tenant with its own clients, schedule and books, which also lets a group or network run many businesses on one install with consolidated read-only oversight.

Key Features

Client, contact and service location records with site access instructions and risk notes
Public enquiry intake routed automatically by service area
Quotes with line items, accepted by the client through a signed decision link
Recurring schedules that generate individual visits
Job dispatch: assignment, rota, reschedule and substitution rules
Mobile field app with offline evidence capture and replay on reconnect
Photographic proof of work linked immutably to the visit
Job outcomes and failure reporting straight from the field
Timesheet submission, approval and locking
Receivable invoicing with reasoned expense lines
Supplier self-billing
Accounting sync with payment reconciliation
Multi-tenant isolation: every record stamped with the business that owns it
Group oversight: read-only reporting across operating businesses
Three addressing options: platform path, subdomain, or the customer’s own domain
Five business roles with restricted-field overlays for pay and financial data
Immutable audit log on every state transition
Notification delivery log with resend on failure
Tenant-scoped public website pages per operating business
96 pages across public site, field app, operations console and platform admin
One state machine service governing all twelve workflows

Use Cases

See how OpenField fits your industry

Recurring Site Services

Cleaning, landscaping, grounds and facilities rounds: generate visits from a schedule, dispatch the crew, and prove the work was done.

Reactive Callouts & Repairs

Take the enquiry, quote it, dispatch it and invoice it without the job ever leaving the system.

Multi-Site Contractors

Run many client locations at once, with access instructions, risk notes and site contacts held against each one.

Groups & Networks

Give each operating business its own isolated tenant and books, with consolidated read-only reporting for head office.

Technology Stack

Drupal 11
PHP 8.3
MariaDB / MySQL
Twig
Offline-capable Field App
Accounting API Sync

What Makes OpenField Different

1

Enquiry to invoice on one record — no re-keying between scheduling, the field and accounts

2

Field evidence captured offline and replayed on reconnect — no signal, no blocked crew

3

Every workflow transition runs through one state machine service, so the rules live in one place

4

Multi-tenant by construction: many operating businesses on one install, isolated at the entity layer

5

Oversight is read-only by design — head office sees the numbers without editing anyone’s books

For Partners

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For Customizers

Customize OpenField for your market.

Start Customizing
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For Operators

Deploy OpenField for your business.

Start Operating

Read the OpenField guides

Setup, features, integrations, and troubleshooting — written by the team that built it.

Browse guides

Interested in OpenField?

Request a free demo or start customizing today.

Request Demo