Warranty tickets
New ticket · Record coverage decision · Reopen ticket · Resume work
- The original handed-over job
- The customer’s photographs
Project coordinator
Reopen a ticket
Project coordinator

4Step 4 of 4
- On a Closed ticket press “Reopen ticket”
- Enter the reason and a photograph of the new complaint
- Then press “Resume work”
Open illustrated screen ↗Full image ↗
Check
The ticket keeps its coverage, remedy, closure and any reopening.
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